Salesforce CRM Manager

vor 2 Monaten

Berlin, Berlin, Deutschland Remote Vollzeit
About the Role

We are seeking a highly skilled and experienced Manager to join our Revenue Operations team at Remote. As a key member of our team, you will be responsible for overseeing the administration, configuration, and optimization of our Salesforce CRM platform.

Key Responsibilities
  • Develop and implement CRM policies, procedures, and best practices to support our business goals.
  • Establish, design, and enforce Salesforce governance policies and best practices to promote sustainable and scalable solutions.
  • Ensure adherence to best practices for Salesforce development, including code reviews and version control.
  • Maintain documentation related to Salesforce configuration, processes, and changes.
  • Lead, mentor, and develop a team of CRM administrators and developers, fostering a collaborative and high-performance work environment.
  • Assess team capacity and allocate resources effectively to ensure balanced workloads and timely completion of tasks.
  • Prioritize and assign projects and tasks based on business needs, team members' strengths, and development areas.
  • Monitor progress and adjust assignments as necessary to manage peak periods and ensure project deadlines are met.
Requirements
  • Proven experience managing Salesforce CRM Platform.
  • Strong knowledge of Salesforce CRM and its various components (Sales Cloud, CPQ, Service Cloud, Marketing Cloud, etc.).
  • Salesforce Administrator, Sales Cloud Consultant, and Platform App Builder Certification required; Business Analyst, Platform Developer I Certification is nice to have.
  • Excellent project management skills with the ability to handle multiple projects simultaneously.
  • Proven experience in a leadership role, managing a team of CRM professionals.
  • Solid business understanding with an ability to translate business needs into a set of workable, specific requirements.
  • Proven ability to work in a fast-paced, global environment with multiple priorities that requires strong project management and decision-making capabilities. Hands-on approach required.
  • Strong personal accountability and personal alignment to Remote's values.
What We Offer
  • A competitive salary range of $51,700 USD to $116,350 USD.
  • A comprehensive benefits package, including unlimited personal time off, quarterly company-wide day off for self-care, flexible working hours, 16 weeks paid parental leave, mental health support services, stock options, learning budget, home office budget & IT equipment, and budget for local in-person social events or co-working spaces.
  • A remote work environment with the flexibility to plan your schedule around your life.
  • Opportunities for professional growth and development, including internal mobility and a compensation philosophy that guarantees pay equity and fairness.

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