CRM Manager

vor 1 Monat

Berlin, Berlin, Deutschland Remote Vollzeit
Job Title: CRM Manager

We are seeking an experienced CRM Manager to join our Revenue Operations team at Remote. As a CRM Manager, you will be responsible for overseeing our Salesforce CRM system, ensuring its optimal use to drive sales initiatives.

Key Responsibilities:
  • Oversee the administration, configuration, and optimization of the Salesforce platform.
  • Develop and implement CRM policies, procedures, and best practices to support GTM goals.
  • Establish, design, and enforce Salesforce governance policies and best practices to promote sustainable and scalable solutions.
  • Maintain documentation related to Salesforce configuration, processes, and changes.
Team Leadership:
  • Lead, mentor, and develop a team of CRM administrators and developers, fostering a collaborative and high-performance work environment.
  • Foster an agile, structured, and collaborative working environment, promoting continuous improvement and innovation.
  • Assess team capacity and allocate resources effectively to ensure balanced workloads and timely completion of tasks.
Integration and Process Improvement:
  • Translate business requirements into scalable technical solutions.
  • Identify and implement process improvements to enhance CRM functionality and user experience.
  • Lead projects to integrate Salesforce with other systems and tools, such as marketing automation platforms, customer support systems, and data analytics tools.

We offer a competitive salary range of $51,700 USD to $116,350 USD, depending on location, experience, and qualifications. Our benefits package includes unlimited personal time off, quarterly company-wide day off, flexible working hours, 16 weeks paid parental leave, mental health support services, stock options, learning budget, home office budget, and IT equipment.

We work asynchronously at Remote, allowing you to plan your schedule around your life. You will be empowered to take ownership and be proactive, with a focus on work-life balance.

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