Senior Implementation Manager for Customer Implementation
vor 2 Monaten
We are seeking a highly ambitious and skilled Senior Implementation Manager to join our Global Customer Implementation Air & Sea (CI) department. This person plays a critical role in setting large, complex customers up for success as they begin their partnership with Hellmann Worldwide Logistics.
Key Responsibilities:- Execution and management of customer implementation projects in the Air&Sea division
- Coordination of projects with customers and global Hellmann network
- Analysis and creation of customer processes, IT requirements and documentation
- Creation of customer-specific operating procedures and work instructions (SOP & WI)
- Conducting training for the operational units based on the documentation created
- Develop KPIs and the respective monitoring tools with your colleagues to ensure a successful implementation
- Post Implementation, closely monitor the achievement of agreed KPI's and actively seek feedback as to areas for improvement
- Bachelor's degree in Logistics, Supply Chain Management or a related field
- Minimum of 3 years in a similar role, with a track record of successful customer implementation projects, operational training as well as continuous improvement activities within freight forwarding
- Strong understanding of 3PL and 4PL operations, particularly in Airfreight and Seafreight
- Technical proficiency in mapping and documenting customer requirements to IT/EDI as well as analytical skills to monitor and track various system related KPIs
- Excellent training and communication skills, with the ability to convey complex information clearly
- Fluent in English; proficiency in additional languages is a plus
- Hellmann Spirit: Culture focused on people and relationships. Regular team and company events. Birthday lottery ticket from the German TV lottery.
- Work-life integration: Flexible working hours and mobile working. Support with childcare. Vacation days to care for family members and for special events.
- Additional financial benefits: Company pension scheme and capital-forming benefits. Up to €1,600 net bonus for recommending new colleagues. Discounts and offers for travel, leisure and culture.
- Health & wellbeing: Company fitness via Hansefit. Mobile massage during working hours. Mental health and health coaching. Daily changing and varied dishes in our canteen.
- Professional & personal development: Newcomer Days. Further education and training opportunities through our Academy. Digital learning platform (LearningHub). Licenses for Udemy. Free time for research and development.
- Mobility: Subsidy for the Deutschlandticket. Mobility allowance. Free parking spaces. Free use of e-charging stations.
We look forward to receiving your detailed application via our career page, stating your salary expectations and earliest possible starting date. Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, possible disabilities, religion, ethnic origin or sexual identity: We welcome you to Hellmann Worldwide Logistics.
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Osnabrück, Niedersachsen, Deutschland Hellmann Worldwide Logistics VollzeitJob Title: Senior Implementation Manager for Customer ImplementationWe are seeking a highly ambitious and skilled Senior Implementation Manager to join our Global Customer Implementation Air & Sea (CI) department. This person plays a critical role in setting large, complex customers up for success as they begin their partnership with Hellmann Worldwide...
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Osnabrück, Niedersachsen, Deutschland Hellmann Worldwide Logistics VollzeitJob Title: Senior Implementation Manager for Customer ImplementationWe are seeking a highly ambitious and skilled Senior Implementation Manager to join our Global Customer Implementation Air & Sea (CI) department. This person plays a critical role in setting large, complex customers up for success as they begin their partnership with Hellmann Worldwide...
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Osnabrück, Niedersachsen, Deutschland Hellmann Worldwide Logistics VollzeitJob Title: Senior Implementation Manager for Customer ImplementationWe are seeking a highly ambitious and skilled Senior Implementation Manager to join our Global Customer Implementation Air & Sea (CI) department. This person plays a critical role in setting large, complex customers up for success as they begin their partnership with Hellmann Worldwide...
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Osnabrück, Niedersachsen, Deutschland Hellmann Worldwide Logistics VollzeitJob Title: Senior Implementation Manager for Customer ImplementationWe are seeking a highly ambitious and skilled Senior Implementation Manager to join our Global Customer Implementation Air & Sea (CI) department. This person plays a critical role in setting large, complex customers up for success as they begin their partnership with Hellmann Worldwide...
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Osnabrück, Niedersachsen, Deutschland Hellmann Worldwide Logistics VollzeitJob Title: Senior Implementation Manager for Customer ImplementationWe are seeking a highly ambitious and skilled Senior Implementation Manager to join our Global Customer Implementation Air & Sea (CI) department. This person plays a critical role in setting large, complex customers up for success as they begin their partnership with Hellmann Worldwide...
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Osnabrück, Niedersachsen, Deutschland Hellmann Worldwide Logistics VollzeitJob Title: Senior Implementation Manager for Customer ImplementationWe are seeking a highly ambitious and skilled Senior Implementation Manager to join our Global Customer Implementation Air & Sea (CI) department. This person plays a critical role in setting large, complex customers up for success as they begin their partnership with Hellmann Worldwide...
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Osnabrück, Niedersachsen, Deutschland Hellmann Worldwide Logistics VollzeitWe are seeking a highly ambitious and skilled Senior Implementation Manager for our Global Customer Implementation Air & Sea department. This person plays a critical role in setting large, complex customers up for success as they begin their partnership with Hellmann Worldwide Logistics.Key Responsibilities:Execution and management of customer implementation...
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