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IT Support Specialist for System Integration
vor 3 Monaten
Position:
IT Support Specialist for System Integration
Location:
Hamburg, Germany
Employment Type:
Full-time, Partial Remote Work
TCI Transcontainer International Holding GmbH is a globally oriented logistics service provider with over 35 years of expertise in the industry. We are currently seeking a dedicated IT Support Specialist for System Integration to enhance our operations in Hamburg.
Key Responsibilities:
- Diagnose and resolve technical issues for 1st and 2nd level support.
- Provide troubleshooting for hardware and software challenges, both remotely and onsite.
- Oversee user inquiries via a ticketing system.
- Install, maintain, and upgrade IT infrastructure, including Windows clients, IP telephony, and printers.
- Play a role in the enhancement of IT infrastructure through project implementation.
Qualifications:
- Degree in IT System Integration or a related field.
- Proven experience in Windows administration or IT support roles.
- Strong communication and customer service abilities.
- Dependable, adaptable, and a collaborative team member.
- Proficient in both German and English.
Benefits:
- Stable employment with flexible working hours.
- Competitive salary and comprehensive benefits package.
- Work-life balance with the possibility of remote work.
- Retirement and disability benefits.
- Subsidy for public transportation.
- International work environment with opportunities for professional development.
