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vor 2 Monaten


Essen, Nordrhein-Westfalen, Deutschland Europcar Mobility Group Germany Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide expert advice and guidance to customers on our mobility solutions
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Work closely with the sales team to identify and pursue new business opportunities
  • Administer and manage customer accounts, including vehicle rentals and sales
  • Collaborate with the service team to resolve customer complaints and issues
Requirements
  • Fluent German language skills, with excellent written and verbal communication skills
  • Good understanding of sales and customer service principles and practices
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
Why Join Us?

At Europcar Mobility Group Germany, we value diversity and inclusion in the workplace. We are committed to creating a work environment that is inclusive, respectful, and supportive of all employees. We believe that our employees are our greatest asset, and we are committed to providing them with the resources and support they need to succeed.