Aktuelle Jobs im Zusammenhang mit Network Operations Engineer - Frankfurt am Main, Hessen - Colt Technology Services
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Senior Network Operations Engineer
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Senior Network Operations Engineer
vor 1 Monat
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Senior Network Operations Engineer
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Frankfurt am Main, Hessen, Deutschland DE-CIX Management GmbH VollzeitJob DescriptionAt DE-CIX Management GmbH, we are seeking a highly skilled Senior Network Operations Engineer to join our team in Frankfurt am Main.About the RoleWe are looking for a dedicated professional to ensure the stability and reliability of our Internet Exchange (IXP) and global interconnection services. As a Senior Network Operations Engineer, you...
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vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland DE-CIX Management GmbH VollzeitJob DescriptionAt DE-CIX Management GmbH, we are seeking a highly skilled Senior Network Operations Engineer to join our team in Frankfurt am Main.About the RoleWe are looking for a dedicated professional to ensure the stability and reliability of our Internet Exchange (IXP) and global interconnection services. As a Senior Network Operations Engineer, you...
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Senior Network Operations Manager
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Optical Network Engineer
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Senior Network Operations Manager
vor 4 Wochen
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Senior Network Operations Manager
vor 4 Wochen
Frankfurt am Main, Hessen, Deutschland CRYTEK VollzeitLead Site Reliability EngineerCrytek is seeking a highly skilled Lead Site Reliability Engineer to join our team in Frankfurt or remotely. As a key member of our Network Operations team, you will be responsible for overseeing the strategic planning and execution of network operations globally.ResponsibilitiesNegotiate and contract with DC and hosting service...
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Senior Network Operations Manager
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland CRYTEK VollzeitLead Site Reliability EngineerCrytek is seeking a highly skilled Lead Site Reliability Engineer to join our team in Frankfurt or remotely. As a key member of our Network Operations team, you will be responsible for overseeing the strategic planning and execution of network operations globally.ResponsibilitiesNegotiate and contract with DC and hosting service...
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Senior Network Operations Manager
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland CRYTEK VollzeitLead Site Reliability EngineerCrytek is seeking a highly skilled Lead Site Reliability Engineer to join our team in Frankfurt or remotely. As a key member of our Network Operations team, you will be responsible for overseeing the strategic planning and execution of network operations globally.ResponsibilitiesNegotiate and contract with DC and hosting service...
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Senior Network Operations Manager
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland CRYTEK VollzeitJob Title: Lead Site Reliability EngineerCrytek is seeking a highly skilled and experienced Lead Site Reliability Engineer to join our team. As a key member of our Network Operations team, you will be responsible for overseeing the strategic planning and execution of network operations globally.Responsibilities:Develop and implement network operations...
Network Operations Engineer
vor 3 Monaten
Colt Technology Services delivers comprehensive network, voice, and data center solutions to a diverse range of enterprises globally, enabling them to concentrate on achieving their business objectives without the distraction of underlying infrastructure concerns.
OverviewThe role involves supporting the execution of network operations and services, which includes network monitoring, incident management, and ensuring customer service excellence.
Position SummaryAs a Packet & SDN Network Engineer, you will provide round-the-clock first and second level technical assistance to clients worldwide. Responsibilities encompass network surveillance, fault diagnosis, and the delivery of tailored solution support and management.
Key ResponsibilitiesRole Objective
To collaborate within a team of highly skilled engineers dedicated to customer support, taking full ownership of resolving customer issues related to Colt's Packet and SDN offerings. This includes comprehensive management and coordination of tasks assigned to other teams and network partners.
Main Duties
- Proactively oversee, troubleshoot, diagnose, and rectify faults across a pan-European MPLS Infrastructure and various IP services in accordance with product SLAs, extending to 3rd Level Support.
- Engage in a 24/7 shift rotation.
- Possess thorough knowledge of bespoke customer networks and services.
- Serve as a professional point of contact for customers, addressing all their concerns.
- Establish and nurture productive relationships with key interconnect partners and vendors.
- Manage and coordinate tasks delegated to other teams, such as Field Maintenance or Technical Assistance Centre.
- Maintain accurate records of events throughout fault resolution using Colt's Remedy-based Fault Management System, providing regular updates as necessary.
- Resolve or escalate issues as required, adhering to product SLAs.
- Identify, plan, and implement solutions for recurring problems on IP and Ethernet Networks.
- Generate technical reports for customer RFO/RCA requests.
- Oversee software upgrades in collaboration with vendors and Colt teams involved.
Direct experience in Layer 1-2-3 Services and Technologies, including, but not limited to:
- Understanding of IP Fundamentals and various Protocols, including BGP, EIGRP, OSPF, and ISIS.
- Hands-on experience with implementing, diagnosing, and troubleshooting IP Access, MPLS, and VPN solutions across a pan-European network.
- Knowledge of provisioning and maintaining IP, Ethernet, and Optical services across Backbone Networks.
- Familiarity with LAN (Ethernet) based products.
- Experience with UNIX-based applications and troubleshooting tools such as Telnet, FTP, TFTP, and Traceroute.
- Experience with one or more of the following Network Management and Support systems: Netcool, SMARTS, CiscoWorks, InfoVista, TACACS, Vendor Specific Element Managers.
- Experience in collaborating with global providers, NOC, and Field operators for technical issues.
- Knowledge or experience interfacing with Optical and Ethernet-based Networks is advantageous.
- Fluency in German is mandatory.
- A logical approach to fault identification and troubleshooting.
- Ability to manage and coordinate complex technical situations in a calm and professional manner.
- Excellent customer-facing skills, addressing specialist requests regarding comprehensive solutions, not limited to a single technology.
- Customer-focused with effective communication skills, engaging with all necessary parties including internal/external network partners and customers.
- Fluency in German and English.
- Formal IT qualifications such as CCNP, CCSP, CCNA, CompTIA Network+, etc.
A bachelor's or master's degree in Business, IT, Computer Science, Telecommunications, or a related field.
What We OfferColt is a growing organization that invests in its workforce. We provide skill development, learning pathways, and accreditation to empower our employees to excel in their roles, regardless of location.
In addition to competitive salaries and incentive plans, we offer a variety of benefits and local rewards packages. Colt values the importance of work-life balance.
Examples of benefits include:
- Flexible working arrangements and a relaxed dress code.
- Two days annually dedicated to volunteering opportunities.
- Pension and insurance options.
- Access to a virtual business school for ongoing learning.
- Business mentoring.
- Discounts with local hospitality and retail providers.
We strongly encourage candidates from diverse backgrounds and identities to apply. Colt is committed to fostering an inclusive and supportive workplace.
