Customer Service Representative

vor 2 Wochen

Kleinostheim, Bayern, Deutschland UNION TANK Eckstein GmbH & Co. KG Vollzeit
About the Role

We are seeking a highly skilled and experienced Customer Care Consultant to join our team at UNION TANK Eckstein GmbH & Co. KG. As a key member of our Customer Excellence division, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Manage customer interactions and resolve issues in a timely and professional manner
  • Process and manage customer complaints and feedback
  • Collaborate with internal teams and external partners to ensure seamless customer experience
  • Develop and implement process improvements to enhance customer satisfaction
  • Provide training and support to colleagues to ensure consistent customer service standards
Requirements
  • Relevant education and experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Proficiency in German and English languages
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible working hours and remote work options
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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