Aktuelle Jobs im Zusammenhang mit Customer Engagement Manager - Hamburg, Hamburg - Easygenerator
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Customer Engagement Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Colgate-Palmolive VollzeitJob Title: Customer Engagement ManagerColgate-Palmolive is seeking a highly skilled Customer Engagement Manager to join our team. As a key member of our commercial organization, you will play a critical role in driving business growth and excellence in customer engagement.Key Responsibilities:Co-lead and co-plan the annual commercial process, including Go To...
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Customer Engagement Manager
vor 4 Wochen
Hamburg, Hamburg, Deutschland Colgate-Palmolive VollzeitJob Title: Customer Engagement ManagerColgate-Palmolive is seeking a highly skilled Customer Engagement Manager to join our team. As a key member of our commercial organization, you will play a critical role in driving business growth and excellence in customer engagement.Key Responsibilities:Co-lead and co-plan the annual commercial process, including Go To...
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Hamburg, Hamburg, Deutschland Brame AG VollzeitAt Brame AG, we're shaping the future of Gamification in the MarTech industry. We're looking for a driven Marketing Manager for Events and Customer Engagement to team up with our Revenue Marketing, Social Media, and Content Marketing teams.This role requires a professional with 3-5 years of experience in B2B event and customer marketing. Key skills include...
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Junior Manager of Customer Engagement
vor 3 Monaten
Hamburg, Hamburg, Deutschland British American Tobacco VollzeitBecome a part of our innovative team at BAT GermanyWe are on the lookout for a dedicated Junior Manager of Customer Engagement to enhance our Marketing division in Hamburg, Germany. In this role, you will engage with diverse brand categories and propel our marketing initiatives through creative campaigns and activations.Key Responsibilities:Overseeing the...
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Junior Manager of Customer Engagement
vor 2 Monaten
Hamburg, Hamburg, Deutschland British American Tobacco VollzeitBecome a part of our innovative team at BAT GermanyWe are on the lookout for a dedicated Junior Manager of Customer Engagement to enhance our Marketing division in Hamburg, Germany. In this role, you will engage with diverse brand categories and propel our marketing initiatives through creative campaigns and activations.Key Responsibilities:Overseeing the...
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Geschäftsanalytiker (BWL) mit IT-Kenntnissen
Vor 6 Tagen
Hamburg, Hamburg, Deutschland knk Customer Engagement GmbH VollzeitBWLGeschäftsanalytiker (BWL) mit IT-KenntnissenEntwickeln Sie ein tiefes Verständnis der Branche und der KundenbedürfnisseAnalysieren Sie Kundenanforderungen und entwickeln Sie Lösungen, um sie innerhalb unserer Software abzubildenMitwirken an wichtigen Kunden- und Branchenveranstaltungen, wie der Frankfurter Buchmesse oder Microsoft-VeranstaltungenAls...
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Customer Engagement Lead
vor 2 Wochen
Hamburg, Hamburg, Deutschland Colgate-Palmolive Vollzeit**Job Summary**We are seeking a highly experienced Customer Engagement Lead to join our team at Colgate-Palmolive. The successful candidate will be responsible for co-leading and co-planning the annual commercial process, including Go To Market, Professional Oral Care & Mass-Market Commercial Meetings.**Key Responsibilities**Co-lead the Monthly Discipline...
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Customer Engagement Lead
vor 2 Monaten
Hamburg, Hamburg, Deutschland Colgate-Palmolive Vollzeit**Job Summary**Colgate-Palmolive is seeking a highly experienced professional to lead our customer engagement efforts and drive commercial process excellence. As a key member of our team, you will be responsible for co-leading the annual commercial process, including Go To Market, Professional Oral Care, and Mass-Market Commercial Meetings.**Key...
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Customer Engagement Lead
vor 2 Monaten
Hamburg, Hamburg, Deutschland Colgate-Palmolive Vollzeit**Job Summary**Colgate-Palmolive is seeking a highly experienced professional to lead our customer engagement efforts and drive commercial process excellence. As a key member of our team, you will be responsible for co-leading the annual commercial process, including Go To Market, Professional Oral Care, and Mass-Market Commercial Meetings.**Key...
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Customer Engagement Lead
vor 2 Monaten
Hamburg, Hamburg, Deutschland Colgate-Palmolive Vollzeit**Job Summary**We are seeking a highly skilled Customer Engagement Lead to join our team at Colgate-Palmolive. As a key member of our commercial team, you will be responsible for leading and planning our annual commercial process, including Go To Market, Professional Oral Care & Mass-Market Commercial Meetings.Key Responsibilities:Co-lead and co-plan the...
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Customer Engagement Lead
vor 2 Monaten
Hamburg, Hamburg, Deutschland Colgate-Palmolive Vollzeit**Job Summary**We are seeking a highly skilled Customer Engagement Lead to join our team at Colgate-Palmolive. As a key member of our commercial team, you will be responsible for leading and planning our annual commercial process, including Go To Market, Professional Oral Care & Mass-Market Commercial Meetings.Key Responsibilities:Co-lead and co-plan the...
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Customer Engagement Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland Colgate-Palmolive Company VollzeitAbout the RoleWe are seeking a highly skilled Customer Engagement Specialist to join our team at Colgate-Palmolive Company. As a key member of our commercial team, you will play a critical role in driving business growth and excellence through effective customer engagement and commercial process management.Key ResponsibilitiesCo-lead and co-plan the annual...
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Customer Engagement Specialist
vor 4 Wochen
Hamburg, Hamburg, Deutschland Colgate-Palmolive Company VollzeitAbout the RoleWe are seeking a highly skilled Customer Engagement Specialist to join our team at Colgate-Palmolive Company. As a key member of our commercial team, you will play a critical role in driving business growth and excellence through effective customer engagement and commercial process management.Key ResponsibilitiesCo-lead and co-plan the annual...
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Customer Engagement Specialist
vor 3 Wochen
Hamburg, Hamburg, Deutschland Colgate-Palmolive Company VollzeitAbout the RoleWe are seeking a highly skilled Customer Engagement Specialist to join our team at Colgate-Palmolive Company. As a key member of our commercial team, you will be responsible for leading and planning the annual commercial process, including Go To Market and Professional Oral Care & Mass-Market Commercial Meetings.Key ResponsibilitiesCo-lead the...
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Customer Engagement Specialist
vor 3 Wochen
Hamburg, Hamburg, Deutschland Colgate-Palmolive Company VollzeitAbout the RoleWe are seeking a highly skilled Customer Engagement Specialist to join our team at Colgate-Palmolive Company. As a key member of our commercial team, you will be responsible for leading and planning the annual commercial process, including Go To Market and Professional Oral Care & Mass-Market Commercial Meetings.Key ResponsibilitiesCo-lead the...
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Customer Engagement Lead
Vor 2 Tagen
Hamburg, Hamburg, Deutschland Colgate-Palmolive Company VollzeitAbout the RoleWe are seeking a seasoned Customer Engagement professional to lead our commercial process and drive business growth. As a key member of our team, you will co-lead the annual commercial process, including Go To Market, Professional Oral Care & Mass-Market Commercial Meetings. Your expertise in GtN management and complex negotiations with...
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Customer Engagement Specialist
vor 2 Wochen
Hamburg, Hamburg, Deutschland Colgate-Palmolive Company VollzeitAbout the RoleWe are seeking a highly skilled Customer Engagement Specialist to co-lead and co-planify the annual commercial process, including Go To Market, Professional Oral Care & Mass-Market Commercial Meetings. This role will also involve co-leading the Monthly Discipline Process with a strong focus on Consensus.Key ResponsibilitiesCo-lead the annual...
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Marketing Specialist
Vor 3 Tagen
Hamburg, Hamburg, Deutschland Eppendorf VollzeitAs a key member of our dynamic marketing team, you will be responsible for developing and implementing customer engagement strategies that drive brand loyalty and retention. You will work closely with the product development team to ensure seamless execution of marketing campaigns, leveraging your creativity and analytical skills to deliver outstanding...
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Duales Studium BWL
vor 3 Wochen
Hamburg, Hamburg, Deutschland knk Customer Engagement GmbH VollzeitUnser AngebotBei knk Customer Engagement GmbH erwartet Sie ein spannendes und herausforderndes Duales Studium im Bereich Vertrieb. Als Teil unseres Teams werden Sie an der Entwicklung und Umsetzung von Vertriebsstrategien mitwirken und unsere Kunden auf dem neuesten Stand halten.Deine AufgabenUnsere Kunden unsere Softwarelösung präsentierenSoftwaredemos...
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Duales Studium BWL
vor 3 Wochen
Hamburg, Hamburg, Deutschland knk Customer Engagement GmbH VollzeitUnser AngebotBei knk Customer Engagement GmbH erwartet Sie ein spannendes und herausforderndes Duales Studium im Bereich Vertrieb. Als Teil unseres Teams werden Sie an der Entwicklung und Umsetzung von Vertriebsstrategien mitwirken und unsere Kunden auf dem neuesten Stand halten.Deine AufgabenUnsere Kunden unsere Softwarelösung präsentierenSoftwaredemos...
Customer Engagement Manager
vor 3 Monaten
Company Overview
At Easygenerator, we are not just a company; we are a dynamic force in the e-learning industry. Our innovative authoring tool is utilized by over 50,000 professionals across more than 150 countries, including leading brands. Join us in revolutionizing the way knowledge is disseminated globally.
As we expand our footprint in the international market, we are seeking a Customer Success Manager to play a pivotal role in our growth journey.
Role Overview
We are in search of a passionate Customer Success Manager to join our vibrant team.
In this role, you will cultivate meaningful relationships with our clients across various sectors and regions. Easygenerator offers a SaaS solution for eLearning authoring, and we pride ourselves on fostering an environment that encourages creativity, impactful contributions, and enjoyment in the workplace.
Since the establishment of our customer success department in 2017, we have witnessed remarkable growth. In this position, you will manage a portfolio of clients, collaborating closely with them to develop and implement success strategies that align with their learning and development objectives. Your mission will be to enhance the customer experience throughout their journey, ensuring successful renewals, contract expansions, and advocacy.
Key Responsibilities
- Engage in a global work environment.
- Partner with renowned brands to create and execute success strategies that facilitate their learning aspirations.
- Establish and maintain relationships with key stakeholders, assisting them in achieving their business goals.
- Evaluate account health metrics and proactively implement measures to enhance customer retention.
- Identify potential challenges with key clients and collaborate with customer leadership to address them.
Qualifications
- Educational Background: A bachelor's degree or higher.
- Professional Experience: A minimum of 2 years in Customer Success or related account management roles.
- Communication Skills: Proficient in English and German, with the ability to convey information clearly and effectively. You are adept at leading discussions while also knowing when to listen.
- Commercial Acumen: A strong inclination towards negotiating favorable outcomes for both clients and internal stakeholders.
- Customer-Centric Approach: You possess the ability to uncover underlying client needs and are genuinely committed to their success.
- Interest in HR Technology: A keen awareness of current trends and developments in the field is preferred.
What We Offer:
- A dynamic and international work environment with a dedicated team.
- Opportunities to make a significant impact from the outset in a rapidly growing scale-up.
- Access to free meditation and personal therapy sessions through our esteemed partners.
- Career development frameworks and growth coaching.
- Flexibility to develop in the direction that excites you, with numerous opportunities arising from our rapid growth.
- A hybrid working model.
- Flexible Public Holiday Policy.
Diversity & Inclusion:
At Easygenerator, we embrace diversity and welcome individuals from various backgrounds. Our commitment to diversity fuels innovation, fosters deeper connections, and enhances our collective growth. We prioritize performance and behavior in our professional decisions, empowering each employee to take charge of their own development. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
