Customer Service Representative

vor 2 Monaten

Weiden, Bayern, Deutschland NOERPEL Vollzeit

About the Role

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative in our Logistics Department at NOERPEL.

Key Responsibilities

  • Coordinate and manage the entire shipping process, ensuring timely and accurate delivery of goods.
  • Respond to customer inquiries and resolve any issues related to shipping and logistics.
  • Collaborate with our transportation partners to ensure smooth and efficient delivery of goods.
  • Prepare and analyze shipping reports and statistics to identify areas for improvement.
  • Coordinate special deliveries and prioritize shipments as needed.
  • Communicate effectively with customers, colleagues, and transportation partners to ensure seamless delivery of goods.
  • Verify and record shipping data to ensure accuracy and compliance.
  • Coordinate with customers to schedule delivery times and ensure timely delivery.

Requirements

  • Completed education in Logistics or a related field, or equivalent experience.
  • Relevant experience in customer service, preferably in a logistics or transportation role.
  • Proficient in Microsoft Office and other relevant software.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Team player with a positive attitude and strong work ethic.

About NOERPEL

NOERPEL is a dynamic and growing company in the logistics industry, offering a secure and challenging work environment with opportunities for professional growth and development.

What We Offer

  • A competitive salary and benefits package.
  • A collaborative and supportive work environment.
  • Opportunities for professional growth and development.
  • A dynamic and fast-paced work environment.
  • A chance to work with a talented and dedicated team.

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