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Essen, Nordrhein-Westfalen, Deutschland Europcar Mobility Group Germany Vollzeit
Join Our Team at Europcar Mobility Group Germany

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our clients.


Key Responsibilities:
  • Provide top-notch customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Consult with clients to understand their needs and preferences, and offer personalized solutions to meet their requirements.
  • Process rental agreements, handle vehicle dispatch, and manage cash transactions with accuracy and efficiency.
  • Collaborate with the team to achieve sales targets and provide exceptional customer service.

Requirements:
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Previous experience in sales, customer service, or a related field is preferred.
  • Fluency in German and basic knowledge of English is required.
  • Strong problem-solving skills and the ability to work in a fast-paced environment.
  • Availability to work weekends and holidays, as required.
  • Valid Class B driver's license is a must.

Europcar Mobility Group Germany values diversity and welcomes applications from individuals of all backgrounds. If you require any accommodations to facilitate your participation in the application process, please let us know.

We look forward to receiving your online application, including your CV, salary expectations, and potential start date.