Aktuelle Jobs im Zusammenhang mit Customer Service Tooling Intern - Berlin, Berlin - Digital Charging Solutions GmbH
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care RepresentativeAt Workstation Customer Care, we are seeking a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our frequent flyers.Key Responsibilities:Respond to inbound calls from members, efficiently handling reservation requests,...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care RepresentativeAt Workstation Customer Care, we are seeking a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our frequent flyers.Key Responsibilities:Respond to inbound calls from members, efficiently handling reservation requests,...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care RepresentativeAt Workstation Customer Care, we're seeking a skilled Customer Care Representative to join our team. As a caretaker for our frequent flyers, you'll be responsible for delivering exceptional customer service in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members, efficiently handling...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care RepresentativeAt Workstation Customer Care, we're seeking a skilled Customer Care Representative to join our team. As a caretaker for our frequent flyers, you'll be responsible for delivering exceptional customer service in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members, efficiently handling...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionAt Workstation Customer Care, we are seeking a skilled and customer-oriented individual to join our team as a Customer Support Specialist. As a key member of our customer service team, you will play a vital role in ensuring our customers have a seamless and enjoyable experience with our e-scooter leasing service.Key...
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Customer Service Representative
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring they have a seamless experience with our club program benefits.Key Responsibilities:Respond to inbound telephone calls from...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring they have a seamless experience with our club program benefits.Key Responsibilities:Respond to inbound telephone calls from...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: Frequent Flyer CaretakerAt Workstation Customer Care, we are seeking a skilled and empathetic individual to join our team as a Frequent Flyer Caretaker. In this role, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring their experience is seamless and enjoyable.Key Responsibilities:Respond to inbound...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob DescriptionAs a caretaker for our client's frequent flyer program, you will be responsible for providing exceptional customer service in a call center environment. Your primary goal will be to assist frequent flyers in enjoying their club program benefits.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle...
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Customer Service Representative Dutch
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout the JobWe are seeking a highly skilled and customer-oriented Dutch-speaking customer support specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key ResponsibilitiesVerify the correctness of documents...
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Customer Service Representative Dutch
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are looking for a customer-oriented individual to join our team at Workstation Customer Care as a Dutch Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key Responsibilities:Verify the correctness of...
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Customer Service Representative Dutch
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Support Job DescriptionWe are looking for a customer-oriented individual to join our team at Workstation Customer Care as a Dutch Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key Responsibilities:Verify the correctness of...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout the JobWe are seeking a highly motivated and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter rental experience is seamless and enjoyable.Key ResponsibilitiesVerify customer...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout the JobWe are seeking a highly motivated and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter rental experience is seamless and enjoyable.Key ResponsibilitiesVerify customer...
Customer Service Tooling Intern
vor 2 Monaten
We are a leading provider of digitalized and customer-oriented services for the automotive industry. Our mission is to make charging simple and easy to use.
About the RoleWe are seeking a highly motivated and analytical individual to join our team as a Customer Service Tooling Intern. As a key member of our customer service team, you will be responsible for supporting the maintenance and iterative development of our customer service tools.
Key Responsibilities- Support the maintenance and development of our customer service tools, including Zendesk, Chatbot, FAQ, and internal database.
- Improve the system by finding solutions for new requirements or bugs of the internal tools.
- Work with our customer service team to identify tooling challenges and support the development of solutions with a strong customer focus to increase efficiency and customer satisfaction.
- Work on continuous improvement of customer service, FAQ, and other content based in a data-driven environment.
- Assist in prioritizing and processing internal service tickets and access management requests.
- Develop and update documentation and resources related to customer service tools and processes.
- Currently enrolled in the 2nd half of a degree program, or graduated in engineering, business administration, or a comparable field with an analytical focus.
- Able to work as a full-time intern in our Berlin office for a duration of 9-12 months.
- Ideally first experiences in customer service.
- Ability to understand and support the resolution of technical challenges on multiple internal and external tools.
- Analytical expertise, strong problem-solving skills.
- Comfortable working within a high-paced, impact-driven environment and getting hands-on to get projects to move forward.
- Team player, positive attitude, and high level of professionalism.
- Solid interpersonal and intercultural skill set with the ability to collaborate and positively influence diverse stakeholders.
- Excellent written and verbal English communication skills.
- Curious and determined to gain insights into the e-Mobility business.
- A unique opportunity to work with a leading provider of digitalized and customer-oriented services for the automotive industry.
- Working on products and services with a high social impact.
- An international team of talented people who love what they do and live a collaborative spirit.
- An open-minded culture with room for growth and the freedom to bring in own ideas.
- Subsidized gym membership, subsidized office lunch benefit, monthly mobility budget, and much more.
- Modern, sunny offices in Berlin and Munich.
- Up to 3 days of home office in a week.
We acknowledge the value of diversity, promote equality, and challenge unfair discrimination. We strive to create an inclusive work environment, safe for anyone regardless of their gender identity, sexual orientation, abilities, ethnicity, or race.
