Canon German Customer Service Representative
vor 3 Wochen
We are seeking a highly skilled and customer-focused individual to join our team as a German-speaking customer support agent for Canon Germany. As a key member of our team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to the Canon brand.
Key Responsibilities- Provide technical support to customers via phone, chat, and email
- Track and resolve customer cases in a timely and efficient manner
- Develop and maintain strong relationships with customers, partners, and colleagues
- Meet or exceed customer satisfaction targets and key performance indicators
- Stay up-to-date with product knowledge and technical information to provide accurate and effective solutions
- Collaborate with colleagues to share knowledge and best practices
- Strong written and verbal skills in German
- Good communication skills in English
- Tech-savviness and problem-solving skills
- Empathy and excellent communication skills
- Positive attitude and willingness to learn
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- State-of-the-art facilities and equipment
- Recognition and rewards for outstanding performance
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