German Customer Service Representative
Vor 4 Tagen
We are seeking a highly motivated and customer-focused individual to join our Customer Service team for the German market. As a Customer Service Representative, you will be responsible for providing excellent customer experience to our clients, handling incoming calls, chats, and emails, and resolving customer inquiries in a timely and professional manner.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide product information and support to customers
- Guide customers through the online store and assist with purchases
- Stay up-to-date on new products, marketing initiatives, and policy changes
- Provide excellent customer experience and ensure customer satisfaction
- High school diploma or equivalent
- Excellent knowledge of German (both verbal and written)
- Good English language skills
- Computer literacy (MS Windows, Internet applications, etc.)
- A positive mindset and pleasant personality
- Willingness to train and learn new skills, integrity, and passion for learning
- Accountability when handling sensitive information
- Competitive monthly salary + 2 extra salaries per year
- Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
- Refer-A-Friend: Bring your friends and receive great bonuses
- Healthcare discounts and benefits - extra private healthcare benefits on top of standard public insurance
- Fully remunerated training by certified instructors
- A career path within a company of more than employees
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises, providing a great working environment with relaxing break areas
- The opportunity to work for a Great Place to Work-Certified Company
This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
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