Customer Service Representative

vor 2 Wochen


Karlsruhe, Baden-Württemberg, Deutschland AmRest (authorisierter Lizenznehmer von Starbucks EMEA Ltd) Vollzeit

We're not just about coffee, we're about community. Our coffee shops are the perfect place to meet friends, chat, and enjoy life. We see ourselves as partners who celebrate success together and look out for each other.

Responsibilities
  • You're our hero who brings the Starbucks experience to life
  • You greet our customers with a smile and answer all their questions about our menu
  • You craft exceptional coffee and create an unforgettable customer experience
  • You take orders, ensure a smooth workflow, and maintain accurate cash handling
  • You pitch in when things get busy, clear tables, and maintain order
Qualifications
  • You're friendly, engaged, and love working in a team
  • You're a versatile individual who strives to create a wonderful experience for our customers
  • You're open-minded and eager to discover new things and learn
  • You have good German language skills and ideally speak some English
  • Experience in the food service industry is a plus, but not required. We'll provide you with the necessary training and expertise to become a skilled barista
Benefits
  • Work-life balance conditions**: Unlimited contract, flexible working hours, annual leave account
  • A rewarding work environment**: Collaboration in passionate and multicultural teams; colleagues who are more than just work partners; regular team events
  • Fair compensation**: Tariff-based remuneration, bonuses, Christmas and holiday pay, bonus for outstanding performance
  • Additional benefits**: Weekly coffee benefit, free drinks during shifts, and much more
  • Personal development opportunities**: Comprehensive training, internal development opportunities, free language courses, and the chance to participate in our Doing Good community's charitable activities
  • Free work-life platform** with offers on health, family, work, and more

We're excited to meet you and work together to create an unforgettable coffee experience

Questions?** We're here to help

And hey, when you work with us, you'll always have enough coffee to rock your day



AmRest Coffee Dtl. operates in Dtl. as the largest licensed partner of Starbucks EMEA Ltd., with almost 150 coffee shops.



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