Customer Service Representative
vor 4 Wochen
Position: Customer Service Representative (m/w/d)
Location: Karlsruhe
Role Overview:
The Customer Service Representative plays a crucial role in delivering exceptional telephone support within the insurance sector. This position involves:
- Managing both incoming and outgoing customer calls
- Ensuring accurate maintenance of customer records
Key Qualifications:
- A completed commercial apprenticeship or strong communication abilities for those transitioning into this field
- Prior experience in the insurance sector is advantageous
- A passion for assisting clients and members over the phone
- Strong teamwork skills and a commitment to enhancing processes
- Proficiency in Microsoft Office and adaptability to new software systems
What We Offer:
- Attractive company pension scheme
- Access to ongoing training and development opportunities
- On-site daycare services
- Employee referral incentives
- Meal subsidies
- Company-sponsored events
- Provision of a company vehicle
- Flexible working hours
- Childcare support
- Complimentary beverages
- Free parking facilities
- Employee discounts
- Discounts on company offerings
- Additional vacation days
- Special bonuses for overtime work
- Holiday bonuses
- Christmas bonuses
- Extra financial rewards
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