Customer Service Representative

vor 2 Wochen

Karlsruhe, Baden-Württemberg, Deutschland Ikea Vollzeit
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at IKEA. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Greet and assist customers in a friendly and professional manner
  • Respond to customer inquiries and resolve issues efficiently
  • Maintain a high level of product knowledge and provide recommendations to customers
  • Work collaboratively with colleagues to achieve sales targets and provide excellent customer service
  • Participate in visual merchandising and store displays to create an engaging shopping environment

Requirements
  • Previous experience in retail or customer service is preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong product knowledge and passion for IKEA products
  • Friendly and customer-oriented personality

What We Offer
  • Competitive salary and additional bonuses
  • Employee discounts and benefits
  • Opportunities for career development and growth within the company
  • Inclusive work environment and support for diversity

About IKEA

IKEA is a global company that values its employees and provides excellent growth opportunities. We are committed to creating a positive and inclusive work environment that supports the well-being and development of our employees.

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