Aktuelle Jobs im Zusammenhang mit Mitarbeiter Customer Service - Berlin, Berlin - Thermondo GmbH


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care RepresentativeAt Workstation Customer Care, we are seeking a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our frequent flyers.Key Responsibilities:Respond to inbound calls from members, efficiently handling reservation requests,...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care RepresentativeAt Workstation Customer Care, we are seeking a skilled Customer Care Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our frequent flyers.Key Responsibilities:Respond to inbound calls from members, efficiently handling reservation requests,...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care RepresentativeAt Workstation Customer Care, we're seeking a skilled Customer Care Representative to join our team. As a caretaker for our frequent flyers, you'll be responsible for delivering exceptional customer service in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members, efficiently handling...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Care RepresentativeAt Workstation Customer Care, we're seeking a skilled Customer Care Representative to join our team. As a caretaker for our frequent flyers, you'll be responsible for delivering exceptional customer service in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members, efficiently handling...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Support Job DescriptionAt Workstation Customer Care, we are seeking a skilled and customer-oriented individual to join our team as a Customer Support Specialist. As a key member of our customer service team, you will play a vital role in ensuring our customers have a seamless and enjoyable experience with our e-scooter leasing service.Key...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring they have a seamless experience with our club program benefits.Key Responsibilities:Respond to inbound telephone calls from...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers in a call center environment.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle reservation...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job DescriptionAt Workstation Customer Care, we are seeking a skilled Frequent Flyer Caretaker to join our team. As a caretaker, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring they have a seamless experience with our club program benefits.Key Responsibilities:Respond to inbound telephone calls from...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job Title: Frequent Flyer CaretakerAt Workstation Customer Care, we are seeking a skilled and empathetic individual to join our team as a Frequent Flyer Caretaker. In this role, you will be responsible for providing exceptional customer service to our frequent flyers, ensuring their experience is seamless and enjoyable.Key Responsibilities:Respond to inbound...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Support Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter experience is seamless and enjoyable.Key Responsibilities:Verify customer...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Job DescriptionAs a caretaker for our client's frequent flyer program, you will be responsible for providing exceptional customer service in a call center environment. Your primary goal will be to assist frequent flyers in enjoying their club program benefits.Key Responsibilities:Respond to inbound telephone calls from members and efficiently handle...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    About the JobWe are seeking a highly skilled and customer-oriented Dutch-speaking customer support specialist to join our team at Workstation Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key ResponsibilitiesVerify the correctness of documents...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Support Job DescriptionWe are looking for a customer-oriented individual to join our team at Workstation Customer Care as a Dutch Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key Responsibilities:Verify the correctness of...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    Customer Support Job DescriptionWe are looking for a customer-oriented individual to join our team at Workstation Customer Care as a Dutch Customer Support Specialist. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers in the Dutch language.Key Responsibilities:Verify the correctness of...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    About the JobWe are seeking a highly motivated and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter rental experience is seamless and enjoyable.Key ResponsibilitiesVerify customer...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    About the JobWe are seeking a highly motivated and customer-oriented individual to join our team at Workstation Customer Care as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their e-scooter rental experience is seamless and enjoyable.Key ResponsibilitiesVerify customer...

Mitarbeiter Customer Service

vor 2 Monaten


Berlin, Berlin, Deutschland Thermondo GmbH Vollzeit
Überblick

Wir suchen einen motivierten Mitarbeiter Customer Service, der sich für die Klimaneutralität und die Zusammenarbeit mit uns begeistern kann. Als Teil unseres Teams wirst du einen wichtigen Beitrag zur Klimaneutralität leisten und dich mit unseren Werten identifizieren.

Verantwortlichkeiten
  • Antworten Sie auf telefonische und schriftliche Kundenanfragen
  • Bieten Sie direkte technische Unterstützung am Telefon für unsere Kunden an
  • Sorgen Sie dafür, dass Kundenanliegen schnell gelöst werden, sodass unsere Kunden zufrieden sind
  • Ziehen Sie aus den Rückmeldungen unserer Kunden serviceorientierte Schlüsse und erstellen Sie einen Case zur weiteren Bearbeitung
  • Übernehmen Sie die postalische Sachbearbeitung für unsere Kundenanliegen
  • Pflegen Sie die Kundendaten in unserem CRM-System und erstellen Sie Wartungsverträge
  • Übernehmen Sie zusätzliche Aufgaben in der Service Disposition
Voraussetzungen
  • Verfügen Sie über Erfahrung im Kundenservice, vorzugsweise in der Reklamation und Schadensaufnahme, gern mit technischem Verständnis
  • Haben Sie Freude am direkten Umgang mit Kunden und suchen Sie stets nach einer optimalen Lösung für den Kunden
  • Zeichnen Sie sich durch Freundlichkeit und Empathie aus und suchen Sie nach der Zufriedenheit jedes Kunden
  • Bleiben Sie auch in hektischen Situationen zuvorkommend und geduldig
  • Arbeiten Sie gern im Team und sind ein Customer Champion
  • Ein sicherer Umgang mit einem CRM-System ist ein Plus
  • Verfügen Sie über ausgezeichnete Deutschkenntnisse
  • Arbeiten Sie selbstständig und effizient
Was wir bieten
  • Einen Job mit Sinn und einer klaren Vision
  • Eine Unternehmenskultur, die Menschen zusammenbringt
  • Ein modernes Office in Berlin-Kreuzberg mit Dachterrasse
  • Flexibles Arbeiten aus dem Mobile Office an bis zu 3 Tagen die Woche
  • Monatliche Unternehmensevents
  • Möglichkeiten für Trainings und Fortbildungen
  • Zuschuss zur betrieblichen Altersvorsorge
  • Klimafreundliches Arbeiten mit dem JobRad
  • Corporate Benefits
Über uns

Wir sind ein Unternehmen, das sich für die Klimaneutralität und die Zusammenarbeit mit unseren Kunden begeistert. Wir glauben, dass jeder Mensch wertvoll ist und eine faire Chance verdient. Wir bieten eine Unternehmenskultur, die Menschen zusammenbringt und eine klare Vision für die Zukunft.

Dein Bewerbungsprozess
  • Überzeugen Sie uns mit Ihrem CV
  • Steigen Sie mit unserem Talent Acquisition Manager in einen ersten Austausch ein
  • Besteht von beiden Seiten Interesse? Steigen Sie mit unserem Teamlead Customer Service tiefer in die Position ein
  • Passt es weiterhin? Kennenzulernen Sie einige Deine potenziellen Teammitglieder
  • Sind alle glücklich? Herzlich willkommen bei Thermondo GmbH