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Customer Support Specialist in Debt Management

vor 3 Monaten


Duisburg, Nordrhein-Westfalen, Deutschland Targobank AG Vollzeit
Position: Customer Support Specialist in Debt Management (m/f/d)
  • Available in both full-time and part-time capacities
  • Flexible working hours, including the option for remote work
  • Permanent employment contract with a competitive salary
  • Comprehensive onboarding and training opportunities
  • Conveniently located workplace
Key Responsibilities:
  • Identify appropriate solutions for clients experiencing payment challenges via telephone
  • Offer financial insights to clients to prevent escalation to collections
  • Strengthen client relationships through effective telephone support
  • Support branches with inquiries as necessary
Candidate Profile:
  • Previous experience in a customer-oriented position is advantageous
  • Excellent communication abilities and a sense of empathy
  • Team-oriented individual with a commitment to client satisfaction
What We Provide:
  • Balance between work and personal life along with a competitive remuneration package
  • Employee benefits including retirement plans and additional incentives
  • Paths for personal and professional development