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Customer Technical Support Specialist

vor 3 Monaten


Roding, Bayern, Deutschland MB Automation GmbH & Co. KG Vollzeit
Key Responsibilities:
  • Act as the primary liaison for clients and service personnel
  • Provide assistance for technical issues and product-related queries
  • Schedule and manage the assignments of service technicians
  • Oversee spare parts inventory and management
  • Facilitate communication with specialized departments
  • Monitor market trends, assess demand, and promote service offerings in collaboration with After Sales and Sales teams
Candidate Profile:
  • Completed technical education in electronics, mechatronics, mechanics, or a related field
  • Experience in service roles or assembly positions
  • Strong technical aptitude and interpersonal skills when engaging with customers
  • Willingness to work in a 24/7 shift environment
  • Familiarity with SAP and MS Office is advantageous
  • Proficient in both written and spoken German and English, with excellent communication abilities
  • Ability to work independently and responsibly
  • High level of technical comprehension
What We Offer:
  • Competitive financial benefits including vacation pay and health bonuses
  • Contributions to pension plans and disability insurance
  • Personalized development opportunities through the Mühlbauer Academy with both internal and external training programs
  • Engaging employee events such as holiday parties and team outings
  • International work environment with opportunities for temporary assignments abroad
  • At our site, enjoy affordable meals in the company cafeteria and access to a company gym
  • Discover additional benefits on our official website

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