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Channel Account Manager

vor 2 Monaten


Berlin, Berlin, Deutschland KnowBe4 Vollzeit
About KnowBe4

KnowBe4 is a leading provider of security awareness training and simulated phishing platforms. Our mission is to empower organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Job Summary

We are seeking a highly motivated Channel Account Manager to join our team. As a Channel Account Manager, you will work with a variety of partners to manage, support, and develop partners to drive increased deal registrations and Net New customers. You will play a critical role in ensuring partners have a positive experience with KnowBe4 and provide excellent customer service.

Responsibilities
  • Manage a large portfolio of established partners
  • Conduct initial onboarding with assigned partners
  • Send regular marketing and communications to partner sales reps
  • Perform brief product demos and partner portal walkthroughs to enable partners
  • Promote partners to attend partner portal walkthrough webinars
  • Assist partner adoption of KnowBe4 by adding reps to Partner Portal
  • Increase partner deal registrations through account mapping
  • Direct partners to utilize tools and content in the Partner Portal and increase partner-generated leads
  • Close Net New business
  • Maintain an accurate pipeline and forecasting
  • Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts
  • Support direct sales and customer success teams where needed to manage the overall partner relationship
  • Ensure partner compliance with partner agreements
  • Maintain accurate and thorough records in CRM for opportunities, calls, emails, notes, tasks, demos, and other relevant information in compliance with policy and procedure
Requirements
  • High school diploma or GED required
  • Bachelor's Degree a plus
  • Familiarity with standard concepts, practices, and procedures within the IT Security Field a plus
  • Experience with Channel Sales preferred
  • Experience with Gmail and Google Docs
  • Experience with Salesforce preferred
  • Must be able to demonstrate sales aptitude working with channel partners
  • Effectively manage and thrive in high-volume sales environment
  • Ability to gain a quick understanding of the needs and pain points of channel partners
  • Strong time management and organization skills
  • Excellent verbal and written communications
  • Good computer skills
  • Ability to leave an engaging message and sound interested
  • Must be comfortable working in a highly results-oriented company
  • Fluent in German
Benefits

We offer a comprehensive benefits package, including company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open and generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment.

KnowBe4 is an equal opportunity employer and welcomes applications from diverse candidates. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit our website for more information.