Customer Service Representative with Leadership Ambition

vor 2 Monaten

Nürnberg, Bayern, Deutschland Expeditors Vollzeit

About Us

At Expeditors, we're not just a logistics company - we're a global leader in supply chain management. With over 45 years of experience, we've built a reputation for excellence and innovation.

Our Mission

  • We connect the world by providing tailored logistics solutions that meet the evolving needs of our customers.
  • We're committed to delivering exceptional service and building long-term relationships with our clients.
  • We're passionate about developing our employees and creating a culture of growth and development.

About the Role

We're seeking a highly motivated and experienced Customer Service Representative with leadership ambition to join our team in Nuremberg. As a key member of our customer-facing team, you'll be responsible for:

  • Betting and coordinating with existing customers to ensure their needs are met.
  • Developing and implementing customized logistics solutions to drive business growth.
  • Collaborating with internal teams to ensure seamless execution of customer requests.
  • Identifying opportunities for process improvement and implementing changes to enhance customer satisfaction.

Requirements

  • Proven experience in customer service or account management, preferably in the logistics industry.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Knowledge of logistics and supply chain management principles and practices.

What We Offer

  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including health insurance and retirement plan.
  • Professional development opportunities, including training and education programs.
  • A collaborative and inclusive team culture that values diversity and inclusion.

How to Apply

If you're a motivated and experienced professional looking for a new challenge, please submit your application, including your salary expectations and availability, to our HR team.

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