Aktuelle Jobs im Zusammenhang mit Head of IT Service Delivery - Berlin, Berlin - HelloFresh
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IT Service Delivery Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Delivery Hero VollzeitJob Title: IT Service Delivery ManagerWe are seeking a highly skilled IT Service Delivery Manager to lead our IT Service Delivery function for the foodora markets based in Berlin. This role is vital in maintaining high service standards and acting as a key interface between IT Service Delivery and other departments, such as Infrastructure.About the Team &...
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IT Service Delivery Manager
vor 1 Woche
Berlin, Berlin, Deutschland Delivery Hero VollzeitJob Title: IT Service Delivery ManagerAbout the RoleWe are seeking a highly skilled IT Service Delivery Manager to lead our IT Service Delivery function for the foodora markets based in Berlin. This role is crucial in maintaining high service standards and acting as a key interface between IT Service Delivery and other departments, such as Infrastructure.The...
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IT Service Delivery Manager
vor 1 Woche
Berlin, Berlin, Deutschland Delivery Hero VollzeitJob Title: IT Service Delivery ManagerAbout the Role:We are seeking an experienced IT Service Delivery Manager to lead our IT Service Delivery function for the foodora markets based in Berlin. This role is crucial in maintaining high service standards and acting as a key interface between IT Service Delivery and other departments, such as...
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IT Service Delivery Manager
vor 1 Woche
Berlin, Berlin, Deutschland Delivery Hero VollzeitJob Title: Manager - IT Service Delivery - Enterprise Technology ServicesAbout the Role:We are seeking a highly skilled Manager to lead our IT Service Delivery function for the foodora markets based in Berlin. This role is crucial in maintaining high service standards and acting as a key interface between IT Service Delivery and other departments, such as...
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IT Service Delivery Manager
vor 1 Woche
Berlin, Berlin, Deutschland Delivery Hero VollzeitJob Title: Manager - IT Service Delivery - Enterprise Technology ServicesWe are seeking a highly skilled Manager, IT Service Delivery to lead the IT Service Delivery function for the foodora markets based in Berlin. This role is crucial in maintaining high service standards and acting as a key interface between IT Service Delivery and other departments, such...
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IT Service Delivery Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Delivery Hero VollzeitJob Title: IT Service Delivery Manager - Enterprise Technology ServicesAbout the Role:We are seeking a highly skilled IT Service Delivery Manager to lead our Enterprise Technology Services team. As a key member of our organization, you will be responsible for overseeing the delivery of IT services to our global markets.Key Responsibilities:Lead and manage a...
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Head of Services
vor 4 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Services
vor 4 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Services
vor 3 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Services
vor 3 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Services
vor 1 Monat
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our After Sales services business, driving revenue growth, and delivering high-quality services to our customers.Key ResponsibilitiesDevelop and...
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Head of Services
vor 1 Monat
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our After Sales services business, driving revenue growth, and delivering high-quality services to our customers.Key ResponsibilitiesDevelop and...
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Head of Services
vor 1 Monat
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the Role:As Head of Services, you will be responsible for leading our services business, driving revenue growth, and delivering high-quality services to our customers.You will develop and implement strategies...
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Head of Services
vor 1 Monat
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the Role:As Head of Services, you will be responsible for leading our services business, driving revenue growth, and delivering high-quality services to our customers.You will develop and implement strategies...
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Head of Tax Europe
vor 3 Wochen
Berlin, Berlin, Deutschland Delivery Hero VollzeitJob Title: Head of Tax, EUDelivery Hero SE is seeking a seasoned tax professional to lead and scale our regional tax strategy and operations in Europe. As a rapidly growing region with operations in Sweden, Finland, Hungary, Austria, Czechia, and Norway, we need a dynamic tax leader who can navigate the complexities of tax compliance and business needs...
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Head of Tax Europe
vor 3 Wochen
Berlin, Berlin, Deutschland Delivery Hero VollzeitJob Title: Head of Tax, EUDelivery Hero SE is seeking a seasoned tax professional to lead and scale our regional tax strategy and operations in Europe. As a rapidly growing region with operations in Sweden, Finland, Hungary, Austria, Czechia, and Norway, we need a dynamic tax leader who can navigate the complexities of tax compliance and business needs...
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Head of Tax Europe
vor 2 Wochen
Berlin, Berlin, Deutschland Delivery Hero VollzeitJob Title: Head of Tax, EuropeDelivery Hero SE is seeking a seasoned tax professional to lead and scale our regional tax strategy and operations in Europe. As a rapidly growing region with operations in multiple countries, we need a dynamic tax leader who can navigate the complexities of tax compliance and business needs across those jurisdictions.Key...
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Head of Services
vor 4 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Services
vor 4 Wochen
Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the RoleWe are seeking an experienced Head of Services to lead our services business and drive strategic growth. As a key member of our leadership team, you will be responsible for developing and executing our...
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Head of Project Delivery Europe
vor 3 Wochen
Berlin, Berlin, Deutschland Avaloq VollzeitJob Title: Head of Project Delivery EuropeWe are seeking a seasoned professional to lead our project management teams across multiple regions in Europe. As Head of Project Delivery, you will be responsible for ensuring the successful execution of projects, driving operational excellence, and advancing practices and ways of working.About the RoleThe Project...
Head of IT Service Delivery
vor 2 Monaten
About the Role
HelloFresh is seeking a seasoned IT Service Management professional to lead and optimize our IT Service Delivery function. As a key leader in our IT department, you will drive strategic initiatives to enhance service delivery, operational efficiency, and customer satisfaction.
Key Responsibilities
- Lead and Mentor a team of 20 IT professionals, fostering a culture of collaboration and continuous improvement.
- Align IT Service Delivery Strategies with overall business objectives and collaborate with other IT leaders and business stakeholders.
- Oversee and Optimize IT service management processes, including incident, problem, change, and release management.
- Implement and Maintain ITSM best practices and frameworks like ITIL to ensure service excellence.
- Drive Digital Transformation initiatives, focusing on innovation, process automation, and efficiencies.
- Develop and Monitor KPIs and metrics, creating dashboards for service performance visibility, and presenting to management.
- Identify and Implement process improvements and automation opportunities, leveraging AI and emerging technologies.
Requirements
- 10+ years in IT Service Management with at least 5 years in a leadership role, and a deep understanding of ITSM frameworks like ITIL.
- Proven ability to lead and inspire teams, fostering a culture of collaboration, innovation, and continuous improvement.
- Strong strategic thinking skills with the ability to align IT service delivery with long-term business goals and drive digital transformation.
- Excellent analytical skills, using data to improve service quality, optimize efficiency, and ensure SLA compliance.
- Exceptional written and oral communication abilities, adept at simplifying complex concepts for diverse audiences.
- Forward-thinking mindset with a passion for embracing emerging technologies and driving innovation in IT service delivery.
About HelloFresh
HelloFresh is one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion. We offer a competitive compensation package that goes beyond the norm, with perks like a HelloFresh-subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model. We've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access and wellbeing platforms like Headspace and Spill to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities.
