Technical Service Engineer

vor 2 Wochen

Düsseldorf, Nordrhein-Westfalen, Deutschland EcoFlow Vollzeit
About EcoFlow Inc.

EcoFlow Inc. is a leading provider of innovative energy solutions, dedicated to empowering individuals, families, and communities to power a new world.

Our mission is to deliver smart and eco-friendly energy solutions that meet the evolving needs of our customers.

We are a dynamic and innovative company, committed to pushing the boundaries of what is possible in the field of energy technology.

Job Summary

We are seeking a highly skilled and experienced Technical Service Engineer to join our team. As a Technical Service Engineer, you will be responsible for providing technical support and service to our customers, ensuring that they receive the highest level of service and support.

Key Responsibilities
  • Provide technical support and service to customers via phone, email, and on-site visits.
  • Conduct repairs and provide on-site support for installers of EcoFlow heat pump products and the EcoFlow Energy Management System (EMS).
  • Assist in training installers on the technical aspects of installing EcoFlow heat pump products.
  • Support EcoFlow installers during the commissioning of new systems.
  • Ensure the highest quality in technical service, prioritizing customer satisfaction with every support interaction.
  • Ensure compliance with customer data privacy and security policies.
Requirements
  • Completion of vocational training, a bachelor's degree, or higher in a related field.
  • At least 2 years of experience in after-sales technical support, field application engineering (FAE), or training.
  • A minimum of 2 years of experience in the installation and troubleshooting of residential heat pumps.
  • Experience in installing and commissioning photovoltaic systems is a plus.
  • Having certifications such as Heizlastberechnung (Heating Load Calculation), Sachkundenachweis nach ChemKlimaschutzV (Certificate of Expertise in Chemical Climate Protection Ordinance), and Kälteschein (Refrigeration License) is a plus.
  • Excellent communication skills (both written and oral), with the ability to communicate professionally and confidently in German.
  • Proficiency in English is a plus.
  • Strong decision-making skills, with a high sense of ownership and accountability.
  • Organized and detail-oriented, with the ability to multi-task and apply creative problem-solving.
  • Willingness to learn new skills and grow with the company.
What We Offer
  • Competitive salary package and performance-based bonus.
  • Travel allowance according to company policy.
  • Flexibility on working type.
  • A positive and warm team with transparent information transferring.

  • Technical Service Engineer

    vor 4 Wochen

    Düsseldorf, Nordrhein-Westfalen, Deutschland GULP – experts united Vollzeit

    Are you considering a new opportunity in the IT sector? We have an exciting opening for a Technical Service Engineer with GULP – experts united . This role offers a diverse range of responsibilities, a supportive work environment, and appealing benefits, all within a permanent position directly with a client in the technology sector . We welcome...

  • Service Engineer

    vor 2 Stunden

    Düsseldorf, Nordrhein-Westfalen, Deutschland emerson Vollzeit

    Job Title: Service EngineerAre you a skilled professional looking to grow and develop your abilities within a dynamic business? Emerson has an exciting opportunity for you!As a Service Engineer based in Northern Germany, you will be responsible for performing activities required for the installation, start-up, technical support, and upgrades of Emerson...

  • Service Engineer

    vor 2 Stunden

    Düsseldorf, Nordrhein-Westfalen, Deutschland emerson Vollzeit

    Job Title: Service EngineerAre you a skilled professional looking to grow and develop your abilities within a dynamic business? Emerson has an exciting opportunity for you!As a Service Engineer based in Northern Germany, you will be responsible for performing activities required for the installation, start-up, technical support, and upgrades of Emerson...

  • Technical Support Engineer

    Vor 3 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Job&Talent Vollzeit

    About Job&TalentJob&Talent is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.We have a strong presence in over 170 countries and regions, with a team of over 194,000 employees....

  • Technical Support Engineer

    Vor 3 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Job&Talent Vollzeit

    About Job&TalentJob&Talent is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.We have a strong presence in over 170 countries and regions, with a team of over 194,000 employees....

  • Senior Technical Sales Engineer

    Vor 3 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland IC Resources Vollzeit

    Job Summary:IC Resources is seeking a highly skilled and experienced Field Application Engineer to join our team. As a Field Application Engineer, you will be responsible for providing technical support to customers, identifying new business opportunities, and contributing to revenue growth.Key Responsibilities:Visit hardware groups of potential new...

  • Senior Technical Sales Engineer

    Vor 3 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland IC Resources Vollzeit

    Job Summary:IC Resources is seeking a highly skilled and experienced Field Application Engineer to join our team. As a Field Application Engineer, you will be responsible for providing technical support to customers, identifying new business opportunities, and contributing to revenue growth.Key Responsibilities:Visit hardware groups of potential new...

  • Senior Technical Sales Engineer

    Vor 5 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland IC Resources Vollzeit

    Job Summary:IC Resources is seeking a highly skilled and experienced Field Application Engineer to join our team. As a Field Application Engineer, you will be responsible for providing technical support to customers, identifying new business opportunities, and contributing to revenue growth.Key Responsibilities:Visit hardware groups of potential new...

  • Senior Technical Sales Engineer

    Vor 5 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland IC Resources Vollzeit

    Job Summary:IC Resources is seeking a highly skilled and experienced Field Application Engineer to join our team. As a Field Application Engineer, you will be responsible for providing technical support to customers, identifying new business opportunities, and contributing to revenue growth.Key Responsibilities:Visit hardware groups of potential new...

  • Technical Support Engineer

    vor 21 Stunden

    Düsseldorf, Nordrhein-Westfalen, Deutschland Job&Talent Vollzeit

    Job Description:Company Overview:Job&Talent is a leading provider of innovative solutions in the field of information and communications technology (ICT). With a strong focus on customer needs, we invest heavily in basic research and technological breakthroughs that drive the world forward.Job Summary:We are seeking a highly motivated and experienced...

  • Technical Support Engineer

    vor 22 Stunden

    Düsseldorf, Nordrhein-Westfalen, Deutschland Job&Talent Vollzeit

    Job Description:Company Overview:Job&Talent is a leading provider of innovative solutions in the field of information and communications technology (ICT). With a strong focus on customer needs, we invest heavily in basic research and technological breakthroughs that drive the world forward.Job Summary:We are seeking a highly motivated and experienced...

  • Technical Sales Engineer

    Vor 2 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland JD Ross Energy Vollzeit

    Job Title: Technical Sales EngineerCompany: JD Ross EnergyLocation: GermanyAbout JD Ross Energy:We are a leading provider of solar energy solutions, operating in 7 countries across Europe. Our team is dedicated to delivering high-quality products and services to our clients.Job Summary:We are seeking a highly skilled Technical Sales Engineer to join our team...

  • Technical Sales Engineer

    Vor 2 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland JD Ross Energy Vollzeit

    Job Title: Technical Sales EngineerCompany: JD Ross EnergyLocation: GermanyAbout JD Ross Energy:We are a leading provider of solar energy solutions, operating in 7 countries across Europe. Our team is dedicated to delivering high-quality products and services to our clients.Job Summary:We are seeking a highly skilled Technical Sales Engineer to join our team...

  • Data Engineer

    Vor 6 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Synpulse Schweiz AG Vollzeit

    About the RoleWe are seeking a highly skilled and motivated Data Engineer to join our dynamic team at Synpulse Schweiz AG. As a Data Engineer, you will play a pivotal role in the design, development, and implementation of data and AI solutions tailored to the unique needs of our financial services clients.Key ResponsibilitiesDesign and develop robust,...

  • Data Engineer

    Vor 6 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Synpulse Schweiz AG Vollzeit

    About the RoleWe are seeking a highly skilled and motivated Data Engineer to join our dynamic team at Synpulse Schweiz AG. As a Data Engineer, you will play a pivotal role in the design, development, and implementation of data and AI solutions tailored to the unique needs of our financial services clients.Key ResponsibilitiesDesign and develop robust,...

  • Entry-Level Technical Sales Engineer

    vor 4 Wochen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics Vollzeit

    Job Overview Based in Germany, Renesas Electronics is seeking a motivated and dedicated Graduate Technical Sales Engineer (f/m/d) to join our IoT and Infrastructure Group. The Technical Sales Engineer will be responsible for driving Renesas revenues by engaging with a defined set of regional customers in Germany, focusing on a diverse product portfolio...

  • Entry-Level Technical Sales Engineer

    vor 4 Wochen

    Düsseldorf, Nordrhein-Westfalen, Deutschland Renesas Electronics Vollzeit

    Job Overview Located in Germany, Renesas Electronics is seeking a dedicated and motivated Graduate Technical Sales Engineer (f/m/d) to join our IoT and Infrastructure Group. The Technical Sales Engineer will be responsible for driving revenue growth with a specific set of regional customers in Germany, focusing on a diverse product portfolio that includes...

  • Projektingenieur / Project Engineer Kalkulation / Kalkulator (m/w/d) - Projektmanager

    Vor 4 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland GOLDBECK Technical Solutions GmbH Vollzeit

    Über GOLDBECK Technical Solutions GmbH GOLDBECK Technical Solutions GmbH ist ein führender Anbieter von Lösungen für die Immobilienwirtschaft. Wir verstehen Gebäude als Produkte und bieten alle Leistungen aus einer Hand: vom Design über den Bau bis zu Services im Betrieb. Unser Anspruch Wir streben nach Spitzenleistungen beim Planen, Bauen und...

  • Technical Sales Engineer

    Vor 5 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland IC Resources Vollzeit

    Job SummaryWe are seeking a highly skilled Technical Sales Engineer to join our team at IC Resources. As a Technical Sales Engineer, you will be responsible for working with distributors to increase pipeline and revenue, providing support to distribution branch offices, and developing sales strategies to penetrate new accounts and sustain existing...

  • Technical Sales Engineer

    Vor 5 Tagen

    Düsseldorf, Nordrhein-Westfalen, Deutschland IC Resources Vollzeit

    Job SummaryWe are seeking a highly skilled Technical Sales Engineer to join our team at IC Resources. As a Technical Sales Engineer, you will be responsible for working with distributors to increase pipeline and revenue, providing support to distribution branch offices, and developing sales strategies to penetrate new accounts and sustain existing...