Technical Support Engineer
Vor 3 Tagen
About Job&Talent
Job&Talent is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.
We have a strong presence in over 170 countries and regions, with a team of over 194,000 employees. Our innovation focuses on customer needs, and we invest heavily in basic research to drive technological breakthroughs.
About the Role
We are currently looking for a Developer Technical Support Engineer to join our team. As a DTSE, you will play a key role in guiding our company to explore new opportunities, working with partners on technical collaboration and innovation, including cloud-based services, smart device application & wearable application.
You will have the opportunity to work with the best technical talent from each country, and your daily work will involve solutions development, supporting partners with integration with our cloud, technical writing, and sharing experiences in the community.
Responsibilities
- Collaborate with cross-functional teams to structure and execute business initiatives, develop work plans, lead analysis and develop, and communicate final recommendations.
- Establish relationships with local service providers and top industry partners to aggregate rich, high-quality local content and services.
- Provide technical consultation and integration support for CPs/developers of our cloud products to ensure successful product rollout and business success.
- Participate in developer events (online/offline) for service promotions in European markets, and promote and guide developers to use our cloud products.
- Leverage data and insights to understand our customers and funnel in depth, identify business opportunities, developing technical documents, best practice cases, and FAQs.
- Collaborate with HQ product teams, enhance the user experience and optimize functions, architecture, performance, bugs, and UX of the product (including code level).
Requirements
- Bachelor's Degree in Computer Science / Telecommunications or equivalent experience related to Information Technology, with at least 1+ years' experience in Android application development.
- Good understanding of cloud consumption trends, needs, and expectations.
- Familiar with European culture, EU cloud market, and local developer companies, services, and products.
- Highly motivated with the ability to thrive in a fluid, demanding and fast-paced environment.
- Native speaking in German and English. Additional European languages would be a plus.
- Excellent written and verbal communication skills.
- Good teamwork and proactive attitude.
What We Offer
- Exciting professional career in one of the leading and fastest growing multinational telecommunication companies.
- Challenging work and a competitive salary package.
- Personal development is ensured through many training opportunities in Spain and abroad.
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