Senior Team Leader Outbound/Telecommunications

vor 2 Monaten

Gelsenkirchen, Nordrhein-Westfalen, Deutschland KiKxxl GmbH Vollzeit

About the Role

We are seeking a highly skilled and experienced Senior Team Leader to join our team at KiKxxl GmbH. As a Senior Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.

Key Responsibilities

  • Lead and manage a team of customer service representatives to achieve high levels of customer satisfaction and service quality.
  • Develop and implement strategies to improve customer engagement and retention.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Monitor and analyze customer feedback and sentiment to identify areas for improvement.
  • Develop and implement training programs to enhance the skills and knowledge of customer service representatives.
  • Ensure compliance with company policies and procedures.

About You

We are looking for a highly motivated and experienced professional who has a proven track record of leading high-performing teams and driving business results. You should have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Requirements

  • Minimum 3 years of experience in a team leadership role, preferably in a customer-facing environment.
  • Proven track record of leading high-performing teams and driving business results.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong analytical and problem-solving skills.
  • Ability to adapt to changing priorities and deadlines.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. Our company culture values diversity, equity, and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees.

  • Outbound Team Manager for Customer Experience

    vor 2 Monaten

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland KiKxxl GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Senior Team Leader to join our team at KiKxxl GmbH. As a Senior Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.Key ResponsibilitiesLead and manage a team of customer service...

  • Outbound Team Manager for Customer Experience

    vor 2 Monaten

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland KiKxxl GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Senior Team Leader to join our team at KiKxxl GmbH. As a Senior Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.Key ResponsibilitiesLead and manage a team of customer service...

  • Senior Expert Plant Engineering Lead

    vor 3 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Job Title: Senior Expert Plant EngineeringUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant and Process Engineering team. As a key member of our organization, you will be responsible for providing technical expertise and guidance to our engineers and project teams.Responsibilities:Lead technical authority for Uniper's...

  • Senior Expert Plant Engineering Lead

    vor 3 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Job Title: Senior Expert Plant EngineeringUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant and Process Engineering team. As a key member of our organization, you will be responsible for providing technical expertise and guidance to our engineers and project teams.Responsibilities:Lead technical authority for Uniper's...

  • Team Lead for Customer Service and Operations

    vor 2 Monaten

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland KiKxxl GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Senior Team Leader to join our team at KiKxxl GmbH. As a Senior Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.Key ResponsibilitiesLead and manage a team of customer service...

  • Team Lead for Customer Service and Operations

    vor 2 Monaten

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland KiKxxl GmbH Vollzeit

    About the RoleWe are seeking a highly skilled and experienced Senior Team Leader to join our team at KiKxxl GmbH. As a Senior Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.Key ResponsibilitiesLead and manage a team of customer service...

  • Senior Expert Plant Engineering Lead

    vor 2 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Join Uniper's Engineering Division as a Senior ExpertUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant & Process Engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise in the design and development of new power plant and industrial process plants with...

  • Senior Expert Plant Engineering Lead

    vor 2 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Join Uniper's Engineering Division as a Senior ExpertUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant & Process Engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise in the design and development of new power plant and industrial process plants with...

  • Senior Expert Plant Engineering Lead

    vor 4 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Join Uniper's Engineering Division as a Senior ExpertUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant & Process Engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise in the design and development of new power plant and industrial process plants with...

  • Senior Expert Plant Engineering Lead

    vor 4 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Join Uniper's Engineering Division as a Senior ExpertUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant & Process Engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise in the design and development of new power plant and industrial process plants with...

  • Senior Expert Plant Engineering Lead

    vor 4 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Join Uniper's Engineering Division as a Senior Expert for Plant & Process EngineeringUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant & Process Engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise in the design and development of new power plant and...

  • Senior Expert Plant Engineering Lead

    vor 4 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Join Uniper's Engineering Division as a Senior Expert for Plant & Process EngineeringUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant & Process Engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise in the design and development of new power plant and...

  • Senior Expert Plant Engineering Lead

    vor 2 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Job Title: Senior Expert Plant EngineeringUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant and Process Engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise in the design and development of new power plant and industrial process plants with minimal CO2...

  • Senior Expert Plant Engineering Lead

    vor 2 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Job Title: Senior Expert Plant EngineeringUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant and Process Engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise in the design and development of new power plant and industrial process plants with minimal CO2...

  • Senior Expert Plant Engineering Lead

    vor 2 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Join Uniper's Engineering Division as a Senior ExpertUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant and Process Engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise in the design and development of new power plant and industrial process plants with...

  • Senior Expert Plant Engineering Lead

    vor 2 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    Join Uniper's Engineering Division as a Senior ExpertUniper's Engineering Division is seeking a highly skilled Senior Expert to lead our Plant and Process Engineering team. As a key member of our team, you will be responsible for providing technical leadership and expertise in the design and development of new power plant and industrial process plants with...

  • Indoor Support Team Leader

    vor 3 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland 24 Indoor Support Germany GmbH Vollzeit

    About UsAt MONKEY TOWN, we offer a unique and exciting experience for our guests in a safe and comfortable environment. Our indoor playgrounds are designed to provide a fun and engaging experience for children and adults alike. With over 60 locations across Germany and Europe, we are a leading provider of indoor playgrounds.Job DescriptionWe are seeking a...

  • Indoor Support Team Leader

    vor 3 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland 24 Indoor Support Germany GmbH Vollzeit

    About UsAt MONKEY TOWN, we offer a unique and exciting experience for our guests in a safe and comfortable environment. Our indoor playgrounds are designed to provide a fun and engaging experience for children and adults alike. With over 60 locations across Germany and Europe, we are a leading provider of indoor playgrounds.Job DescriptionWe are seeking a...

  • Senior Expert Plant Engineering Lead

    vor 2 Wochen

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    About the RoleWe are seeking a highly experienced Senior Expert to lead our Plant and Process Engineering team. As a key member of our Engineering Division, you will be responsible for providing technical leadership and expertise in the design and development of new power plant and industrial process plants with minimal CO2 emissions.Key...

  • Senior Expert Plant Engineering Lead

    vor 1 Woche

    Gelsenkirchen, Nordrhein-Westfalen, Deutschland Uniper Vollzeit

    We are Uniper, a leading energy company transforming the world of energy while ensuring security of supply. As a Senior Expert in Plant Engineering, you will lead our technical authority in process and plant engineering, driving innovation and excellence in our projects.Your responsibilities will include:Technical leadership in complex plant design projects,...