Customer Service Agent DACH
vor 3 Wochen
As a Customer Service Agent, you will support customers throughout their purchasing journey and play a key part in strengthening PERGOLUX’s reputation for premium, high-quality service. You will guide customers with expertise, empathy, and clarity—ensuring every interaction reflects the standards of a global outdoor-living brand rooted in Scandinavian design. At PERGOLUX, we value integrity, innovation, humility, unity, and appreciation, and you’ll be part of a collaborative international team committed to exceptional customer experiences. What You’ll Do Provide professional customer support via phone, email, and (video) chat. Assist customers with product questions and guide them confidently through the ordering process. Handle inquiries, returns, and complaints while ensuring accurate, detailed case documentation. Coordinate with logistics partners to maintain smooth and transparent delivery processes. Maintain customer data and contribute to process improvements that elevate service quality. What You’ll Bring Fluent German (C1) and good English skills (B1) for effective communication with customers and colleagues. 1–2 years of customer service experience, ideally in e-commerce or a related field. Strong communication skills with a solution-oriented, empathetic approach. Enjoyment of a dynamic, collaborative environment with a strong service mindset. Excellent organizational abilities and openness to learning new systems and tools. Benefits Competitive Salary & Bonus Structure – Your success is rewarded with strong compensation and performance-based bonuses. Real Ownership – Take meaningful responsibility in your role and directly influence key business outcomes. International Team – Collaborate with passionate colleagues across Europe, gaining exposure to diverse perspectives and ideas. Outdoor Lifestyle Discounts – Enjoy exclusive discounts on PERGOLUX products. Fast-Track Career Opportunities – As we scale quickly, you’ll have significant opportunities to grow into senior leadership roles. Team Culture – Be part of regular team events, retreats, and a culture that celebrates wins—big and small. Bike Leasing Program – Benefit from a sustainable and cost-effective bike leasing option to support commuting and an active lifestyle. How to Apply We’d love to hear from you Apply via or visit our .
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Customer Service Agent DACH
Vor 2 Tagen
Frankfurt am Main, Hessen, Deutschland Pergolux Vollzeit 30.000 € - 50.000 € pro JahrAs a Customer Service Agent, you will support customers throughout their purchasing journey and play a key role in strengthening PERGOLUX's reputation for premium, high-quality service. You will guide customers with expertise, empathy, and clarity—ensuring every interaction reflects the standards of a global outdoor-living brand rooted in Scandinavian...
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Customer Service Operations
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Frankfurt Am Main, Deutschland Network Aviation Group Vollzeit**Job Description: Customer Services, Operations and Reservations Agent** Job Title Customer Services, Operations and Reservations Agent Employed by Network Airline Services GmbH Location Frankfurt, Germany Reports to Office Manager, Germany Salary Competitive with attractive benefits **SUMMARY**: Network Airline Services GmbH (NAS GmbH) is part of the...
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Customer Service Agent
vor 1 Woche
Frankfurt am Main, Deutschland Poolia>>WorkSmart Vollzeit**Customer Service Agent (m/w/d)**: - Referenznummer 52490 Sie haben Spaß an der **Kundenbetreuung?** Sie besitzen eine hohe **Serviceorientierung** und **Kommunikationsfähigkeit?** Außerdem wollen Sie von einer **Festanstellung** profitieren? **Bewerben Sie sich jetzt!** Für unseren Kunden, **ein internationales Logistikunternehmen**, suchen wir im...
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Customer Service Agent France
vor 3 Wochen
Frankfurt am Main, Deutschland PERGOLUX VollzeitAs a Customer Service Agent France, you will guide customers throughout their entire journey and play a key part in strengthening PERGOLUX’s reputation for premium, high-quality service. With empathy, product knowledge, and clear communication, you will ensure every interaction reflects the standards of a global outdoor-living brand rooted in Scandinavian...
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Customer Service Agent DACH
vor 4 Wochen
Frankfurt, Deutschland PERGOLUX VollzeitPERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector that designs, manufactures, and sells premium aluminum pergolas. Founded in Norway, we are now active in over 14 markets across Europe, North America, South America, and Australia — with plans to scale even further. If you have a passion for outdoor living products and want to...
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Agent, Customer Services
vor 1 Woche
Frankfurt am Main, Deutschland American Airlines VollzeitLocation: Munich Intl Apt (MUC-TRML) Requisition ID: 67894 This is a fixed term (1 year) part-time position, 20 hours/week, 4 hours/day. **Intro**: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of...
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Agent, Integrated Customer Services
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Customer Service Agent
vor 2 Wochen
Frankfurt am Main, Deutschland Grifols Vollzeit 40.000 € - 60.000 € pro JahrDo you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic,...
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Customer Service Agent
Vor 6 Tagen
Frankfurt am Main, Deutschland Grifols Deutschland GmbH VollzeitDo you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic,...
