Account Director

vor 3 Wochen


Munich, Deutschland Bazaarvoice Vollzeit

**About Bazaarvoice**

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US, Australia, India, Lithuania, and the UK

Bazaarvoice is looking for an experienced sales professional to manage and retain a portfolio of existing clients in Central Europe. The Account Director delivers strategic, commercially oriented business direction to our clients and manages renewals within the customer life cycle. This strategic role is at the core of Bazaarvoice value proposition.

**Primary Duties of the Role**:

- Run a territory franchise, including territory management, account planning and generating pipeline on a continuous basis.
- Manage all strategic and commercial aspects of the relationship, to make the client successful with all Bazaarvoice products and service and to nurture and grow the Bazaarvoice relationship
- Define Bazaarvoice’s account strategy for success with your assigned portfolio of business
- Partner with internal stakeholders and Clients to deliver a joint strategic plan to enable the client to achieve program success
- Ability to navigate and build champions across complex client organisations, tailoring strategy recommendations based on identified business needs

**Skills and Experience Necessary for the Role**:

- 5+ years sales experience in eCommerce, digital or SaaS
- Strong experience with building champions within complex organisations.
- Track record of working with clients and internal stakeholders at all levels
- Excellent English and German (c1) verbal and written communication skills
- Passion, energy, and a collaborative work ethic
- Proven ability to ramp-up quickly and be a self-starter

LI-Hybrid

LI-MH1

**Why join Bazaarvoice?**

**Customer is key**

We see our own success through our customers’ outcomes.

We approach every situation with a customer first mindset.

**Transparency & Integrity Builds Trust**

We believe in the power of authentic feedback because it’s in our DNA.

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

**Passionate Pursuit of Performance**

Our energy is contagious, because we hire for passion, drive & curiosity.

We love what we do, and because we’re laser focused on our mission.

**Innovation over Imitation**

We seek to innovate as we are not content with the status quo.

We embrace agility and experimentation as an advantage.

**Stronger Together**

We bring our whole selves to the mission and find value in diverse perspectives.

We champion what’s best for Bazaarvoice before individuals or teams.

As a stronger company we build a stronger community.

**Commitment to diversity and inclusion


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