Specialist - Key Account Services - German Speaker
vor 7 Monaten
**In short**:
Our Account Services team is growing, and with that growth comes new and exciting opportunities to join our vibrant and energetic team
In a consignment business model, the inventory changes ownership once the goods are sold by the dealer. This means that stock is transferred to the dealer, and they are only invoiced once they have sold the item to their end consumer.
As a Key Account Services Representative, your goal is to deliver excellent service to our partners, therefore helping us achieve our goal of being known for their excellent customer service. Your focus will be on German Consignment accounts, as well as our own On stores. You will be joining an energetic and collaborative team and you will aim to WOW our key partners by striving to find customized solutions that work for all stakeholders. You will work closely with other functions, and build strong, collaborative relationships. Your job is supported by the latest technology, making it easy for you to deal with relevant customer and product data and translate them into business actions.
**Your Mission**:
- You will take the initiative to clarify open questions and issues by proactively connecting with our customers - always aiming for the best solution for all parties.
- You will work cross-functionally to get orders to the dealers on time and in full by aligning our interests with other stakeholders and creating a collaborative relationship
- You will work on requests in our CRM-System (Salesforce) and execute them in our ERP system (D365), with great accuracy and attention to detail
- You are committed to sharing your knowledge and experience with the team, as only united we can deliver customer service excellence
- You will put your analytical skills to the test and find creative solutions that WOW our customers
**Your story**:
- You bring 2+ years' experience from a similar customer-facing / operational role (e.g. customer service in an office, buying, post-sales). Experience with B2B partners and complex delivery requirements is a plus
- Experience with the Consignment operations model is an advantage
- Your German and English skills are business-fluent
- Your skills in Microsoft Excel and G-Suite are advanced, and you can work with complex spreadsheets easily. Experience with Salesforce and Microsoft Dynamics (or other CRM and ERP tools) is a plus
- You have excellent interpersonal skills with a focus on relationship building - team spirit is not a cliché for you but a must-have in your next role
- You have an affinity for numbers and data. Using spreadsheets and reports, you can extract insights and make decisions based on your analysis
- You understand the needs and challenges our sporting goods retail partners are facing daily and you're able to translate them into effective business actions for On
- You enjoy working with people. As a communication expert, you are empathetic, patient, and polite and you are flexible to react to different situations as they arise
- You're well organized and have an innate attention to detail. You're able to work independently and prioritize your tasks while working within a limited timeframe
- You are adept at articulating your thoughts and ideas and you’re not afraid to challenge the status quo
**Your story**:
- You bring 2+ years' experience from a similar customer-facing / operational role (e.g. customer service in an office, buying, post-sales). Experience with B2B partners and complex delivery requirements is a plus
- Experience with the Consignment operations model is an advantage
- Your German and English skills are business-fluent
- Your skills in Microsoft Excel and G-Suite are advanced, and you can work with complex spreadsheets easily. Experience with Salesforce and Microsoft Dynamics (or other CRM and ERP tools) is a plus
- You have excellent interpersonal skills with a focus on relationship building - team spirit is not a cliché for you but a must-have in your next role
- You have an affinity for numbers and data. Using spreadsheets and reports, you can extract insights and make decisions based on your analysis
- You understand the needs and challenges our sporting goods retail partners are facing daily and you're able to translate them into effective business actions for On
- You enjoy working with people. As a communication expert, you are empathetic, patient, and polite and you are flexible to react to different situations as they arise
- You're well organized and have an innate attention to detail. You're able to work independently and prioritize your tasks while working within a limited timeframe
- You are adept at articulating your thoughts and ideas and you’re not afraid to challenge the status quo
**What we offer**:
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, te
-
Accounts Receivable Specialist
vor 2 Wochen
Berlin, Deutschland Lightspeed Commerce Vollzeit**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! Lightspeed is looking for an **Accounts Receivable Specialist** to join our growing EMEA team. You will be part of the Finance team and be reporting to the Senior Collections Manager. As a Collections...
-
Key Account Manager
vor 2 Wochen
Berlin, Deutschland Annapurna VollzeitRole: Key Account Manager (German speaking)Location: Berlin (hybrid, 2 days per week)Industry: FinTech, Finance, BankingAnnapurna are proud to be supporting a leading FinTech business with their search for a Key Account Manager.This is a critical role for their team, as the business plans to expand and develop their business opportunities moving forwards...
-
Field Service Specialist German Speaker
vor 7 Monaten
Berlin, Deutschland TOPTALENT VollzeitTopTalent Recruitment Agency is working with a leading Telecommunications company who are looking to recruit a German-speaking Field Service Specialist to join their team. **WORK MODEL** **DUTIES AND RESPONSIBILITIES** - Validate sites together with other internal departments - Plan & coordinate of site visits with landlords/municipalities - Train new...
-
(Senior) Key Account Manager
vor 1 Monat
Berlin, Deutschland green account GmbH VollzeitWir wollen jedes Unternehmen in Europa befähigen, mit seinem green account in transparente, sichere und lokale Naturprojekte zu investieren. Als Teil von green account betreiben wir mit dem Kompensationsmarkt Deutschlands größten Marktplatz für Kompensationsmaßnahmen und Naturschutzprojekte. Wir schaffen wertvolle Biotope in ganz Deutschland, die...
-
Preboarding Specialist
vor 3 Monaten
Berlin, Deutschland Cielo Vollzeit**Company Description** Are you ready to accelerate your career? Join Cielo as a **Preboarding Specialist! **A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success! Cielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above. We...
-
Key Account Services
vor 2 Wochen
Berlin, Deutschland On AG Vollzeit**In short**: As an On Account Services Group Lead with a focus on our Key Accounts, your number one job is to ensure our key retailers are happy! Part of your goal is to help us become the best sports retailer in the industry. With each case you handle, you will aim to WOW our dealers and sales team and always strive to find a customised solution. **Your...
-
Customer Support Specialist
vor 7 Monaten
Berlin, Deutschland Tellent VollzeitThis role is offered on a hybrid basis from Amsterdam office on full time employment basis. We speak in English at work, so it's important that you have a good level of English language and native level German._ **Your Mission** As a Support Specialist, you will be responsible for helping our German & English-speaking customers understand the Talent...
-
Service Contracts Specialist
vor 7 Monaten
Berlin, Deutschland Euro London Appointments VollzeitWe are partnering with an international medical devices company focused on women’s health. With a presence globally and more than 5,000 employees globally, they are now growing their team further in Germany. We are recruiting a Service Contracts Specialist - w. German and English for the DACH region. The role is to be based in their new German HQ in...
-
Collections Specialist
vor 7 Monaten
Berlin, Deutschland Lightspeed Commerce Vollzeit**Hi there! Thanks for stopping by** Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! Lightspeed is looking for an **Collections Specialist** to join our growing EMEA team. You will be part of the Finance team and be reporting to the Senior Collections Manager. As a Collections...
-
Accounts Payable Specialist
vor 7 Monaten
Berlin, Deutschland Sastrify VollzeitWe at Sastrify want to make our customers successful by helping them manage their SaaS tools and procure them in a fast and agile way. Sastrify recently achieved a significant milestone by securing a Series B funding round of $32 million. With a passion for excellence and a focus on continuous improvement, working at Sastrify is an exciting opportunity to...
-
Key Account Manager
vor 8 Monaten
Berlin, Deutschland EPEX SPOT SE VollzeitEPEX SPOT is a dynamic and fast paced company which operates in a constantly moving landscape of the energy transition and the FinTech industries. We shape the future of the European power market by supporting decarbonisation, decentralisation, digitalisation. Innovation is our tool to contribute, every day, to a more sustainable society and to facilitate...
-
German Customer Service Specialist in Lisbon
vor 7 Monaten
Berlin, Deutschland Workster.jobs VollzeitDo you speak German and want to move to sunny Lisbon? Then this job opportunity is definitely for you: Workster partners with a leading multinational technology business that is looking to recruit German speaking Customer Support Agents for their Team in Lisbon. **Your Role** - Ensure customer satisfaction and provide professional customer support - Handle...
-
Field Service Specialist
vor 7 Monaten
Berlin, Deutschland David Kennedy Recruitment VollzeitDavid Kennedy Recruitment is working with a leading Telecommunications company who are looking to recruit a German-speaking Field Service Specialist to join their team. Position: Field Service Specialist Location: Nürnberg, Frankfurt, Stuttgart, Dusseldorf and Berlin, Germany Employment type: Full-time Remuneration: Base salary. **DUTIES AND...
-
Enterprise Account Management, German Speaker
vor 4 Monaten
Berlin, Deutschland Amazon EU SARL (Germany Branch) VollzeitBachelor's degree or equivalent - Experience using data and metrics to determine and drive improvements - Experience in business development, partner development, sales or alliances management - Experience in driving end to end delivery, and communicating results to senior leadership - Experience in stakeholder management, dealing with multiple stakeholders...
-
Field Service Specialist
vor 7 Monaten
Berlin, Deutschland David Kennedy Recruitment VollzeitDavid Kennedy Recruitment is working with a leading Telecommunications company who are looking to recruit a German-speaking Field Service Specialist to join their team. Position: Field Service Specialist Location: Stuttgart / Berlin, Germany Work model: remote Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: -...
-
Account Executive
vor 2 Wochen
Berlin, Deutschland DIMPACT Vollzeit**A modern recruiting process is important to us. We don't want forms that you fill out and then no one gets back to you. Therefore, please use our WhatsApp company account to apply**: **Here you also have the possibility to chat directly with us and ask all your questions before the interview. This way, you can save valuable time and find out if we are a...
-
Berlin, Berlin, Deutschland KoRo Handels GmbH VollzeitÜberblickAls Führungskraft für Key Account Management im Food Service hast Du die Möglichkeit, einen bedeutenden Beitrag zum Erfolg von KoRo Handels GmbH zu leisten. Du wirst Teil eines dynamischen Teams und arbeitest an der Entwicklung und Umsetzung strategischer Pläne für den Ausbau unseres Angebots in diesem Bereich.
-
Account Executive
vor 2 Wochen
Berlin, Deutschland NinjaOne, LLC Vollzeit**Account Executive - German** **About the Role** The Account Executive role at NinjaOne is responsible for achieving sales and profitability objectives among our largest and most strategic prospect accounts. This position dedicates their time to engaging with interested prospects, managing sales cycles to help potential customers evaluate our product, and...
-
German Speaker
vor 7 Monaten
Berlin, Deutschland Atlean World VollzeitYour Next Job, Without Boundaries! We are offering a great work experience in Athens, Greece for a role as aGerman Speaker - Customer Advisor **Why a Financial Advisor role is great for your professional and personal development**: - Live in Athens and embrace multicultural experiences - Represent a global brand that supports customers to reach the...
-
Senior Product Operations Specialist
vor 7 Monaten
Berlin, Deutschland Delivery Hero VollzeitAbout the opportunity We are on the look out for a **Senior Product Operations Specialist** to join our awesome team at Delivery Hero, based in our Central offices in Berlin. If you're passionate about food tech, love building relationships, and have a knack for making things run smoothly, then we want to hear from you! The **Senior Product Operations...