Director (M/w/d) Demand Management Technical Service
vor 1 Monat
**Your tasks**:
- You will lead the Global Demand Management Department for Technical Service with focus on Service Development Engineering, Service Introduction and Lifecycle Management, Sales and Operations Planning and Service Offer Support / Solution Design.
- More precisely, you will lead a team of Service Development Engineers who are responsible for the introduction and lifecycle management of customer-oriented and innovative service concepts for our technical service products
- It is your responsibility to lead our team of Service Solution Designers to support our Sales team best during our service offer process for customized technical service products
- You will furthermore steer the global "Sales and Operations Planning" for technical services as central function for capacity and capability planning
- You will ensure the continuous improvement and further development of the related service demand processes and roles
- Your responsibilities will include to be main interface between Sales and Business divisions on the one hand and our service operations team on the other hand
**Exciting insights into Rohde & Schwarz**:
Our colleagues provide insider information about:
- Daily adventures and challenges
- Our passionate team
- The technologies behind the innovative projects and solutions
**Your qualifications**:
- Degree in engineering, business administration, business informatics or a comparable field of study
- Leadership experience with international teams and strong experience in global service organisations (Matrix)
- Experience in solution design for services and its implementation into the service organisation.
- Knowledge of relevant servicability requirements and innovative service concepts
- Experience with S&OP processes and planning cycles.
- Good knowledge on performance metrics in demand management and project management methods (e.g. Earned Value Management)
- Business mindset, able to identify customer need and proactively build efficient service solutions
- Strategic foresight and international mindset
- Very good written and spoken German and English skills and willingness for travel (occasional)
- Reference numbe: 7549
- Recruiting Contact: Mr. Richard Jelend- Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.
**Our offer**:
Opportunities to work from homeFlexible working hour modelsAttractive compensationTraining & continuing educationParking spacesOccupational pension schemePrivately owned companyHealth care30 days of vacationCompany doctorFamily servicesPromoting innovationMarriage and birth benefitLong-term & attractive work environmentSpecial payments
Show more
City/region
Munich (Germany)
Entry level
Managers
Employment Type
Full-time, limited
Ref. Number
7549
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