Associate - Client Services
vor 3 Wochen
About the Opportunity
**Job Type**: Contingent Worker
Contract duration : 6 months.
Application Deadline: 25 January 2024
**Job Description**:
Title Associate Core Client Services / Assistant Manager Core Client Services
Department Client Services
Location Kronberg - Germany
Reports To Team Manager Core Client Services
Level 3
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.
About your team
The German Client Services department is part of global Personal Investing and Advisory Client Services structure. Customer expectations are ever growing in demands and the Client Services area is a key player in providing first line customer care. The vision of the department is to deliver a seamless, joined up experience to our customers and advisers when they want it, however they want it. Our role is to provide our clients and advisers with help, expertise and guidance on a range of queries using the interactions to build strong relationships to develop trust in our business. We provide an important role in growing and evolving the business through active promotion of our products and services within these interactions. The way we operate is also key to creating a high level of engagement and job satisfaction for our employees helping to retain great talent within the organisation.
About your role
As part of the team, you will be responsible for answering our clients' and advisors' inquiries in an expeditious and complete manner. You will need to develop an understanding of all key processes within the bank as well as our approach to communication. Our key focus is to provide our clients with a First-Class service, no matter how they interact with us.
Key Responsibilities
- Sending Serial letters for defined customer groups / special topics
- Optimization of processes and writing of work instructions
- Contribution to projects
About you
- Preferably completed banking training or studies in the field of finance
- Comfortable with business English and German
- Self-confidence and client-centricity
- Motivation and collaboration
- High level of quality assurance and risk awarenes
Gerne können Sie sich hier auch auf deutsch bewerben
Feel rewarded
-
Associate Client Services Support
vor 1 Monat
Kronberg, Deutschland Fidelity International VollzeitAbout the Opportunity **Job Type**: Permanent Application Deadline: 31 July 2023 **Job Description**: Title Associate Client Services Support Department Client Services Location Kronberg - Germany Reports To Associate Director Client Services We’re proud to have been helping our clients build better financial futures for over 50 years. How have we...
-
Associate - Client Services
vor 1 Woche
Kronberg, Deutschland 360 FIL Fondsbank Germany VollzeitDescription Title Associate Technical Client Services Department Client Services Location Kronberg - Germany Reports To Senior Manager Technical Client Services Please note this is a Fixed Term contract going until December 31st 2024. This would be a great opportunity for recent graduated students to set a first foot in the asset...
-
Associate - Client Services
vor 1 Monat
Kronberg, Deutschland Fidelity International VollzeitAbout the Opportunity **Job Type**: Permanent Application Deadline: 31 July 2023 **Job Description**: Title Assistant Manager Client Services Department Client Services Location Kronberg - Germany Reports To Senior Manager Technical Client Services Level 3 We’re proud to have been helping our clients build better financial futures for over 50...
-
Customer Operations Associate
vor 1 Monat
Kronberg, Deutschland Fidelity International VollzeitAbout the Opportunity **Job Type**: Fixed Term Contractor Contract duration : 12 months. Application Deadline: 30 June 2023 Title Customer Operations Associate Department Customer Operations - Dealing Location Kronberg - Germany Reports To Head of Personal Investing & Advisory Operations Germany Level Grade 3 Feel part of the progress We share a...
-
Customer Operations Associate Ffb
vor 1 Monat
Kronberg, Deutschland Fidelity International VollzeitAbout the Opportunity **Job Type**: Permanent Application Deadline: 30 June 2023 Title Customer Operations Associate Department Customer Operations - Dealing Location Kronberg - Germany Reports To Head of Personal Investing & Advisory Operations Germany Feel part of the progress: We share a commitment to making things better for clients and each...
-
Service Delivery Manager
vor 1 Monat
Kronberg, Deutschland 371 FIL Investment Services Germany VollzeitAbout the Opportunity Job Type: PermanentApplication Deadline: 30 June 2024 Title: Manager WI Operations Department: Workplace Investing Operations, Germany Location: Kronberg - Germany Reports To: Associate Director, WI Operations - Germany We’re proud to have been helping our clients build better financial futures for over 50 years....
-
Origination Associate
vor 1 Monat
Kronberg, Deutschland Fidelity International VollzeitAbout the Opportunity **Job Type**: Permanent Application Deadline: 01 June 2023 Title Origination Associate - Direct Lending Department Fidelity Private Assets Location Frankfurt Reports To Head of Direct Lending Origination Level 7 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved...
-
Customer Operations Associate Ffb
vor 1 Monat
Kronberg, Deutschland Fidelity International VollzeitAbout the Opportunity **Job Type**: Fixed Term Contractor Contract duration : 11 months. Application Deadline: 25 May 2024 Title Assistant Manager Customer Operations Department Personal Investing (PI) & Advisory Operations - Germany Location Kronberg, Germany Reports To Team Lead Cash Reconciliation & Distributions based in Germany Level Operational...
-
Global Customer Service Representative
vor 1 Woche
Kronberg, Deutschland Fidelity Investments Vollzeit**Global Customer Service Representative - English + German, Italian, Chinese, Spanish, Japanese and/or French** Stock Plan Services is looking for interested applicants who are fluent in English and proficient in one or more of the above-mentioned languages to join our team in Kronberg, Germany. Naturally, you would be in possession of a valid working...
-
Global Customer Service Representative
vor 2 Wochen
Kronberg, Deutschland Fidelity Investments Vollzeit**Global Customer Service Representative - English + German, Chinese, Spanish, Italian, Japanese and/or French (m/w/d)** Stock Plan Services is looking for interested applicants who are fluent in English and proficient in one or more of the above-mentioned languages to join our team in Kronberg, Germany. Naturally, you would already be in possession of a...
-
Customer Operations Associate/Assistant Manager
vor 4 Wochen
Kronberg, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the Opportunity Job Type: Fixed Term ContractorContract duration : 11 months.Application Deadline: 31 July 2024 Title Assistant Manager Customer Operations Department Personal Investing (PI) & Advisory Operations - Germany Location Kronberg, Germany Reports To Team Lead Cash Reconciliation & Distributions based in Germany Level ...
-
Global Customer Service Representative
vor 2 Wochen
Kronberg, Deutschland Fidelity Investments Vollzeit**Global Customer Service Representative - English + German, Italian, Chinese, Spanish, Portuguese, Japanese and/or French Stock Plan Services (SPS) is a part of Fidelity Management & Research (FMR) Workplace Investing business, providing equity compensation administration services to over 400 multinational corporations from its base in the United States....
-
Intern - Wholesale
Vor 2 Tagen
Kronberg, Deutschland Fidelity International VollzeitAbout the Opportunity **Job Type**: Fixed Term Contractor Contract duration : 5 months. Application Deadline: 04 May 2024 Title : Working Student - Wholesale Sales (Fund Seller Business) Department : Wholesale - Fund Seller Team Location : Kronberg, Frankfurt/Rhein-Main Region Reports To : Head of Key Accounts & ESG Distribution Level : Working...
-
Working Student
vor 4 Wochen
Kronberg, Deutschland Fidelity International VollzeitAbout the Opportunity **Job Type**: Fixed Term Contractor Contract duration : 12 months. Application Deadline: 02 June 2023 We help our clients invest for the future and to live the lives they want to lead. It’s a responsibility we take seriously and it inspires us to do the right thing. Not just for our clients, but for each other and the world around...
-
System Administrator
Vor 4 Tagen
Kronberg, Deutschland GULP – experts united VollzeitTime for a career change with a new job as an IT system administrator ? Tell us your qualifications and wishes! We have contacts with top companies throughout Germany. As part of our direct recruitment service, our colleagues will find the job you need to make you happy in a permanent position directly with a client from the IT services sector in ...
-
Working Student Risk
Vor 3 Tagen
Kronberg, Deutschland Fidelity International VollzeitAbout the Opportunity **Job Type**: Fixed Term Contractor Contract duration : 5 months. Application Deadline: 31 May 2024 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re...
-
Customer Operations Assistant Manager
vor 1 Monat
Kronberg, Deutschland afus GmbH VollzeitWir sind ein regional tätiges Unternehmen für Personalmanagement mit langjähriger Erfahrung am Markt. Unser Schwerpunkt liegt im Bereich Personalvermittlung und 'Temp-to-Perm'. In Zusammenarbeit mit zahlreichen renommierten Kunden verschiedener Branchen in der Rhein-Main-Region unterstützen wir Kandidaten bei der Suche nach einer neuen beruflichen...
-
Customer Operations Assistant Manager
vor 1 Monat
Kronberg, Deutschland afus GmbH VollzeitWir sind ein regional tätiges Unternehmen für Personalmanagement mit langjähriger Erfahrung am Markt. Unser Schwerpunkt liegt im Bereich Personalvermittlung und 'Temp-to-Perm'. In Zusammenarbeit mit zahlreichen renommierten Kunden verschiedener Branchen in der Rhein-Main-Region unterstützen wir Kandidaten bei der Suche nach einer neuen beruflichen...
-
Working Student Risk
Vor 3 Tagen
Kronberg, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the Opportunity Job Type: Fixed Term ContractorContract duration : 5 months.Application Deadline: 31 May 2024 We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re...
-
Senior Manager Regulatory Reporting
vor 1 Monat
Kronberg, Deutschland 360 FIL Fondsbank Germany VollzeitAbout the Opportunity Job Type: PermanentApplication Deadline: 31 July 2024 Title Senior Manager, Regulatory Reporting Department FFB Oversight and Regulatory Office Location Germany, Kronberg i. Ts. Reports To Associate Director Regulatory Reporting Level Senior Manager We’re proud to have been helping our clients build better...