Coordinator, Catalog Operations
vor 7 Monaten
At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.
ABOUT THIS ROLE
Based in Berlin, Audible GmbH is looking for a Coordinator, Catalog Operations, to support the EU4 Content Coordination team that accurately creates, ingests, and maintains product metadata for all Audible products. You will support the onboarding and maintenance of spoken word audio content. In this position, your focus will be on the synchronization of numerous elements that need to come together in order to publish new content in an efficient and timely fashion, and ensure the completeness, accuracy, and suitability of all product assets, which includes utilizing a variety of tools to quickly and thoroughly research various ad-hoc requests.
This position is initially open through a 24-month contract.
As a Coordinator, Catalog Operations, you will...
- Manage Traffic of Incoming Products: Support the processing queue by gathering all assets needed to publish a product from providers; by using various data elements to efficiently prioritize products in the workflow; by tracking titles throughout the workflow to ensure timely publication
- Manage Provider Asset Delivery: Communicate and synchronize as the primary contact for European providers regarding issues, quality standards and completeness of assets for incoming content and product requests
- Be responsible for Interdepartmental Content Liaison: Harmonize day-to-day product business needs from various internal and external teams, keep stakeholders informed regarding key issues, anticipate and troubleshoot conflicts
- Handle Catalog Updates and Issue Management: Assess validity of and initiate product update requests received from providers and customers, and ensure that requests are answered appropriately and in due time
ABOUT YOU
You have expertise in working with Content Management Systems, avidly consume media, are highly organized and detail oriented, and able to thrive in a high-energy entrepreneurial environment. You will feel comfortable in this role if you enjoy working with numerous stakeholders in a fast-paced environment, take pride in utilizing data to deliver accurate results, and have a passion for technology and media, specifically spoken word audio.
ABOUT AUDIBLE
Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.
Berlin, BE, DEU
Basic Qualifications
- BA/BS or equivalent degree, preferably in Humanities
- Fluency in English, and at least one of the following languages: German, French, Italian or Spanish
- Experience in stakeholder management and interactions with external partners
- Advanced Excel skills and experience using features such as pivot tables and vlookup
- Previous professional experience in web-based publishing environment, covering areas such as content coordination, content risk management, data-entry and fact-checking
- Previous experience with ticketing systems and process documentation (e.g. in a wiki)
Preferred Qualifications
- Demonstrated multi-tasking and problem-solving skills in a fast-paced, time-sensitive environment
- A self-starter with impeccable organizational and analytical skills
- A confident and upbeat communicator via written and verbal business communication skills
- Able to thrive in a high-energy, entrepreneurial environment
- Previous professional experience in the Media Industry, covering areas such as supply chain or metadata management
- An avid consumer of online media, including books (audio and print), blogs, podcasts, and other digital content
- Familiarity with standard XML metadata exchange formats like ONIX or RSS
- Experience with systems such as JIRA, Airtable, CMS
Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of ethnic origin, gender, religion or belief, disability, age, sexual identity, or any other legally protected status. We therefore ask you to exclude unnecessary information, such as a photo, date or place of birth, gender identification, family and marital status, nationality, religion etc. from your CV or resume. Thank you for doing your part to create equal opportunities for everyone.
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