Aktuelle Jobs im Zusammenhang mit Desktop Support - Frankfurt am Main - Total IT Global

  • Desktop Support

    vor 3 Monaten


    Frankfurt am Main, Deutschland Sharp Brains Ltd Vollzeit

    **IT Techniker** will provide day to day local Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. **Language Skills**: - Proficiency in speaking English and good communication skills - Local language level preference at least B2 level **Job Type**: Contract Contract length: 12 months **Salary**: 230.00€ - 250.00€ per day


  • Frankfurt am Main, Hessen, Deutschland Dabster Vollzeit

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at Dabster. As a key member of our IT department, you will be responsible for providing first-level support for Microsoft Intune and Windows Autopilot-related issues.Key ResponsibilitiesProvide technical assistance to end-users with device enrollment, application deployment,...


  • Frankfurt am Main, Hessen, Deutschland Dabster Vollzeit

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at Dabster. As a key member of our IT department, you will be responsible for providing first-level support for Microsoft Intune and Windows Autopilot-related issues.Key ResponsibilitiesProvide technical assistance to end-users with device enrollment, application deployment,...


  • Frankfurt am Main, Hessen, Deutschland ADECCO Vollzeit

    Beschreibung der StelleWir suchen einen erfahrenen IT-Desktop-Support-Mitarbeiter, der sich auf die Bereitstellung von technischer Unterstützung für unsere Kunden konzentriert. Der Kandidat sollte über eine umfassende Erfahrung im IT-Support in einer Microsoft-Umgebung verfügen und ein Verständnis von Infrastruktur-, Desktop- und Anwendungstechnologien...


  • Frankfurt am Main, Hessen, Deutschland Dabster Vollzeit

    We are seeking a highly skilled Desktop Support Specialist to join our team at Dabster. As a key member of our IT department, you will be responsible for providing first-level support for Microsoft Intune and Windows Autopilot-related issues.Key Responsibilities:Provide technical assistance to end-users with device enrollment, application deployment, and...


  • Frankfurt am Main, Hessen, Deutschland Dabster Vollzeit

    We are seeking a highly skilled Desktop Support Specialist to join our team at Dabster. As a key member of our IT department, you will be responsible for providing first-level support for Microsoft Intune and Windows Autopilot-related issues.Key Responsibilities:Provide technical assistance to end-users with device enrollment, application deployment, and...


  • Frankfurt am Main, Hessen, Deutschland Dabster Vollzeit

    Job DescriptionAt Dabster, we are seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing first-level support for Microsoft Intune and Windows Autopilot-related issues.Key ResponsibilitiesProvide first-level support for Microsoft Intune and Windows Autopilot-related...


  • Frankfurt am Main, Hessen, Deutschland Dabster Vollzeit

    Job DescriptionAt Dabster, we are seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing first-level support for Microsoft Intune and Windows Autopilot-related issues.Key ResponsibilitiesProvide first-level support for Microsoft Intune and Windows Autopilot-related...


  • Frankfurt am Main, Hessen, Deutschland Dabster Vollzeit

    Job Summary:Dabster is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key Responsibilities:Provide first-level support for Microsoft Intune and Windows Autopilot-related issues, ensuring seamless device enrolment and...


  • Frankfurt am Main, Hessen, Deutschland Dabster Vollzeit

    Job Summary:Dabster is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key Responsibilities:Provide first-level support for Microsoft Intune and Windows Autopilot-related issues, ensuring seamless device enrolment and...


  • Frankfurt am Main, Hessen, Deutschland Dabster Vollzeit

    Job Summary:Dabster is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key Responsibilities:Provide first-level support for Microsoft Intune and Windows Autopilot-related issues, ensuring seamless device enrolment and...


  • Frankfurt am Main, Hessen, Deutschland Dabster Vollzeit

    Job Summary:Dabster is seeking a highly skilled Desktop Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.Key Responsibilities:Provide first-level support for Microsoft Intune and Windows Autopilot-related issues, ensuring seamless device enrolment and...


  • Frankfurt am Main, Hessen, Deutschland Chapman Freeborn Airchartering Vollzeit

    Job Title: ICT Desktop Support EngineerChapman Freeborn Airchartering is seeking a highly skilled ICT Desktop Support Engineer to join our global team.About the RoleWe are looking for an experienced ICT Desktop Support Engineer to provide technical support to our global users, maintain a healthy IT system, and propose improvements to our ICT...


  • Frankfurt am Main, Hessen, Deutschland Chapman Freeborn Airchartering Vollzeit

    Job Title: ICT Desktop Support EngineerChapman Freeborn Airchartering is seeking a highly skilled ICT Desktop Support Engineer to join our global team.About the RoleWe are looking for an experienced ICT Desktop Support Engineer to provide technical support to our global users, maintain a healthy IT system, and propose improvements to our ICT...


  • Frankfurt am Main, Hessen, Deutschland HCLTech Germany Vollzeit

    Technical Expertise for a Brighter FutureHCLTech Germany is a leading tech company that empowers progress through innovation and creativity. We're seeking a skilled Desktop Support Specialist to join our team and contribute to our mission.Key Responsibilities:Provide first-level support for Microsoft Intune and Windows Autopilot-related issuesAssist...


  • Frankfurt am Main, Hessen, Deutschland HCLTech Germany Vollzeit

    Technical Expertise for a Brighter FutureHCLTech Germany is a leading tech company that empowers progress through innovation and creativity. We're seeking a skilled Desktop Support Specialist to join our team and contribute to our mission.Key Responsibilities:Provide first-level support for Microsoft Intune and Windows Autopilot-related issuesAssist...


  • Frankfurt am Main, Hessen, Deutschland HCLTech Germany Vollzeit

    Job Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at HCLTech Germany. As a key member of our IT support team, you will be responsible for providing first-level support for Microsoft Intune and Windows Autopilot-related issues.Key Responsibilities:Provide technical assistance to end-users with device enrollment,...


  • Frankfurt am Main, Hessen, Deutschland HCLTech Germany Vollzeit

    Job Summary:We are seeking a highly skilled Desktop Support Specialist to join our team at HCLTech Germany. As a key member of our IT support team, you will be responsible for providing first-level support for Microsoft Intune and Windows Autopilot-related issues.Key Responsibilities:Provide technical assistance to end-users with device enrollment,...


  • Frankfurt am Main, Deutschland Total IT Global Vollzeit

    **ABOUT US: - ** **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of ‘the enterprise of the future’. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital...


  • Frankfurt am Main, Hessen, Deutschland Chapman Freeborn Airchartering Vollzeit

    Job Title: ICT Desktop Support EngineerChapman Freeborn Airchartering is seeking an experienced ICT Desktop Support Engineer to join our global team. As a key member of our ICT department, you will be responsible for providing technical support to our users worldwide, ensuring the smooth operation of our IT systems, and implementing improvements to our ICT...

Desktop Support

vor 4 Monaten


Frankfurt am Main, Deutschland Total IT Global Vollzeit

Job Role: Desktop Support Engineer
- End user support

Location: Frankfurt, Germany

ABOUT US:
- Total IT Global is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e., from consulting, procurement, maintenance support all the way to Green Disposal and data destruction - all under one roof. With ‘Nimble’, ‘Holistic’ and ‘Innovative’ as our core competencies, Total IT Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 128 countries worldwide.

JOB DESCRIPTION:
- Base Skill Set:

- Good working knowledge of Active Directory
- Experience providing technical support in a fast paced and constantly changing environment up to executive management level.
- Excellent customer service and communication skills including providing VIP support
- Experience supporting large Windows-based environments to desktop level with emphasis on Win 7 OS / office 2010 as well as Win 8 and O365
- Support of End User for video conferencing units.
- Support of mobile devices

Duties & Responsibilities

Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.

Duties shall include, but not be limited to:

- Diagnosing and troubleshooting desktop system, printer, and operating problems
- Consulting and instructing users on hardware and software questions/issues
- Collaborate with other IT Services Data Center and Network Infrastructure teams
- Install, maintain and upgrade equipment and its associated infrastructure
- Runs diagnostic tests to isolate system problems as well as proactive activities
- Operating Systems Windows, OS-X
- MS Office (Windows and knowledge of Mac) software
- Experience with Remote Support technologies such as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
- Hands on experience removing viruses and spyware using various tools (Windows)
- Identifies, researches, and resolves technical problems including forming an RCA
- Documents, tracks and monitors the problem to ensure a timely resolution within an effected SLA window
- Installs, configure and maintain Mac, PC, peripherals (local and network printers, scanners), and other end user equipment such as Blackberries, iPhones and iPads, MAC Books, Laptops

Base Requirements:

- Excellent written and verbal communication and customer service skills with proven ability to work in fast paced environments
- Relevant experience in an IT support technician role that including technical support experience in a hybrid Windows and MAC environment
- Experience in working with a helpdesk operation, to include Windows and Mac clients
- Self-starter that is able to collaborate actively with others in a cross-functional team
- Proven attention to detail and high standards for quality
- Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary
- Skilled in documenting written troubleshooting steps and instructions
- Business professional attire.

**Job Types**: Full-time, Permanent

Pay: 3,000.00€ - 4,500.00€ per month

Ability to commute/relocate:

- 60323 Frankfurt am Main: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- ServiceNow Ticketing: 1 year (required)
- Active Directory: 1 year (required)
- Remote Desktop (Microsoft), Apple Remote Desktop, VNC: 1 year (required)

**Language**:

- German (preferred)