Head of Billing

vor 7 Monaten

Munich, Deutschland Sky Deutschland GmbH Vollzeit

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

Please be advised: Due to our international corporate culture, we publish all our job advertisements in English. Nevertheless a significant part of this job will be in German.

**What you’ll do**
- You're responsible for the management of the Billing & Collection team with currently 6 members, whose potential you constantly develop through your cooperative management style
- Quality is important to us - you'll ensure quick and professional case management
- You constantly develop the reporting and key figure system with new ideas and support projects with your expertise
- You'll ensure that operational processes are carried out in accordance with defined service and quality standards, that processes are continuously developed and that the agreed process goals are achieved
- As the main contact person and know-how carrier for the operational processes in the area of Billing & Collection, you'll be in charge of the technical and operational control of the collection agencies
- You collect and evaluate the process performance, develop strategies and measures for the successful billing and payment of open invoice amounts as well as the successful collection of delinquent receivables
- Your main interfaces are the areas of IT, CS, CRM and Supply Chain

**What you’ll bring**
- You've a university degree with a business orientation or similar and at least 6-8 years of professional experience in the area of billing & collection / receivables management - especially with initial management experience
- Through your professional experience, you've acquired knowledge in the support of operative billing and payment processes as well as legal regulations and regulatory standards
- You've also gained experience in dealing with collection agencies and payment service providers
- You describe yourself as committed, independent and goal-oriented and your approach as analytical and conceptual
- Above all, your strengths include a strong customer orientation and excellent communication and presentation skills
- You'll bring expertise in Excel, Billing and ERP systems - other tools and knowledge are an asset
- Good German and English skills round off your profile

**Our benefits**:
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:

- Free Sky Q
- Flexible working
- Company pension scheme
- Sky Company Bike

**Inclusion**:
We're proud to be an equal opportunity employer.

**Why wait?**

To find out more about working with us, search #WirbeiSky or #LifeatSky on social media.

**A job you love to talk about.**

Sky Deutschland GmbH
People & Organisation
Your Contact: Anna Maria Hirner

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