Team Lead, Asset Control
vor 4 Monaten
CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our
Hybrid Work Model
**Job Description**:
Position Purpose
This position ensure the correct calculation of annual asset audits across Europe for CHEP owned/ customer owned equipment. The position holder will monitor customer audits, ensure analysis of results and monitor follow-ups on discrepancies in liaison with Key Account Manager, Account Monitoring Teams & Customer Representatives. The person will also be responsible for consistency of physical and CHEP book stock for individual customers and summarize discrepancies for the upper CHEP management.
Major/Key Accountabilities
- Plan and monitor customer audit data in multiple languages
- Produce timely and accurate reconciliations on a daily basis
- Provide close support to customer to identify discrepancies (supply reports/ information from ERP / CRM systems or other databases)
- Ensure work with Key Account Managers in terms of audit planning
- Support negotiation of losses with customers and support Key Account Manager negotiations
- Define ERP reports and summarize analysis results and present rationale for under and over performance, trends and discrepancies
- Monitor audit relevant data in CRM system (or other) and monitor own completion of workload to meet objectives
**Qualifications**:
- Accounting related apprenticeship or a minimum of 3 years working experience in a numerical and customer environment
Experience
- Previous Customer Care experience or Accounting expertise
- Worked in process driven situation where success is dependent on consistent adherence to procedures/deadlines
- Leadership Skills
Skills and Knowledge
- Good Numeric skills
- Very good customer orientated communication skills
- Must be extremely flexible and able to work under pressure
- Diplomatic and sensitive when serving customers of a different mentality and culture
- Fluency in German and English are mandatory, additional European languages are a big plus
Preferred Education
Degree and equivalent - Accounting
Preferred Level of Work Experience
3 - 5 yearsHybrid Remote
We are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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