Service Contract Sales Specialist

Vor 4 Tagen

Frankfurt am Main, Deutschland Technogym Vollzeit

Service Contract Sales Specialist (mwd)

**Location**:Frankfurt am Main, HE, DE**Function/Branch**:Sales**Type of contract**:Permanent EmployeeOur Company
Technogym inspires
**55 million daily users** to train using our
**innovative & engaging solutions for fitness, sport and health**. By promoting the
**wellness lifestyle** of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,400 employees at 14 branches, expanding to more than 100 countries and has been selected as Official Supplier to 8 editions of the Olympic Games - from Sydney 2000 to Tokyo 2020.
If you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams, you have the
**right spirit to join Technogym** You will naturally fit with our culture if you work out and live a healthy lifestyle, are pro-active, determined and digital savvy. Move with us for a better world
About the Role

If you thrive to work in Services field and you are obsessed with users' satisfaction, this is the position for you One of Technogym’s goals is "Satisfying 100% of our customers and end-users". Our Services teams are always trying to improve their service quality to have the best fitness experience anywhere.
We are looking for an energetic Service Contract Sales Specialist who has the responsibility for organizing all service contract sales procedures within the country and ensuring customer satisfaction through the accuracy of the contracts & proposals.

In this position, you will have a crucial role in identifying opportunities for (up)selling contracts and defining new service products.

**Responsibilities**:

- Achieve sales, discounts and DSO targets (Cash-in) related to (re)new service contract business
- Manage Service Contract sales activities on equipment going out of warranty and with contracts due to expire
- Manage opportunities through all the steps of the process
- Resolve invoicing queries to enable cash collection of overdue payments
- Ensure customer retention of existing service contracts
- Data and system management
- Provide proactive support to the field sales workforce

**Requirements**:

- 3-5 years of experience in a similar role
- Bachelor or Master Degree
- Fluent in English
- Experience in multinational company with a matrix organization
- Ability to manage clients’ requests
- ERP systems and data base use knowledge - SAP / Salesforce / ServiceMax are nice to have
- Management of service contract terms and conditions
- Knowledge of after-sales activities, warranty costs and relative management skills
- Management of client requests and complaints
- Knowledge of sales and negotiation techniques
- Exceptional team worker

Passion for sports, enthusiasm, humility, pro-activity, and ethics complete the desired profile

Technogym is an Equal Opportunity Employer
-Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true

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