Ukrainian and Russian Speaking Customer Support

vor 3 Wochen


Nuernberg, Deutschland Tomasz Consulting GmbH Vollzeit

**About Tomasz Consulting GmbH**:
Tomasz Consulting GmbH is a dynamic consultancy firm based in Nuremberg, Germany, dedicated to helping entrepreneurs from 42 different countries establish and grow their businesses on German soil. We pride ourselves on providing expert guidance through the complexities of business setup, navigating regulatory frameworks, and ensuring our clients achieve success in their entrepreneurial ventures.

**The Role**:
**Key Responsibilities**:

- Understand and address customer needs and queries promptly, ensuring high satisfaction levels.
- Provide detailed explanations of German specialist topics related to business setup and operations, following comprehensive training.
- Work closely with the team to identify and implement improvements in support processes and customer experience.
- Document customer interactions, feedback, and effectively communicate them to the relevant departments.

**Requirements**:

- Proficiency in Ukrainian and Russian is mandatory.
- Excellent communication skills in either English or German to facilitate team interactions.
- Strong spelling and telephone etiquette, with the ability to convey information clearly and persuasively.
- Quick learner with the ability to grasp German specialist topics (training provided, no prior knowledge required).
- Exceptional interpersonal skills, with a customer-oriented approach.
- Self-motivated, with the ability to work effectively in a hybrid work model (partly from home office, partly from our Nuremberg office).

**Benefits**:

- Competitive commission-based remuneration.
- Flexible working arrangement with a hybrid model combining home office and office presence.
- Comprehensive training on German specialist topics to enhance your professional development.
- A vibrant and supportive team environment.
- Opportunity to play a key role in supporting entrepreneurs from Ukraine in establishing their businesses in Germany.

**How to Apply**:
If you are excited about the prospect of making a significant impact on the success of entrepreneurs from Ukraine and possess the skills we are looking for, we would love to hear from you. Please send your CV using Indeed to us

Tomasz Consulting GmbH is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Art der Stelle: Teilzeit, Freie Mitarbeit, Minijob

Erwartete Arbeitsstunden: mindestens 15 pro Woche

Arbeitszeiten:

- Keine Wochenenden
- Montag bis Freitag

Flexible Sprachanforderungen:

- Keine Deutschkenntnisse erforderlich

Leistungen:

- Betriebliche Weiterbildung
- Empfehlungsprogramm
- Firmenhandy
- Flexible Arbeitszeiten
- Gleitzeit
- Homeoffice-Möglichkeit
- Kostenlose Getränke
- Mitarbeiter-Rabatt
- Preisnachlässe auf Produkte/Dienstleistungen des Unternehmens
- Zusätzliche Urlaubstage

Sonderzahlungen:

- Provision

Arbeitsort: Zum Teil im Homeoffice in 90403 Nürnberg

Bewerbungsfrist: 31.03.2024
Voraussichtliches Einstiegsdatum: 01.04.2024



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