Customer Service Representative with French
vor 7 Monaten
**Who are we**
Vilo Personal GmbH specializes in the placement and recruitment of commercial specialists and managers.
Quality instead of quantity This is what makes our service stand out.
In an open discussion we will advise you on your options and together we will plan your next career step, your professional development or your career or career change.
Because it is your goals that are our focus.
**Customer Service Representative with french (M/F/d)**
Standort: Berlin
Anstellungsart(en): Vollzeit
**Responsibilities**
- Develop and maintain good working relationships with external customers, managing
assigned accounts as necessary
- Take ownership for your customer’s satisfaction
customer inquiries within our Customer Relationship Management tool(s)
- Recommend products to customers based on their requirements
- Enter and expedite orders in an accurate and timely manner using SAP
- Understand and implement order, scheduling and expediting process
- Manage the formalized delivery process and capture changes to delivery dates
- Pro-actively communicate to and with the customer to ensure high customer satisfaction and
engagement
- Work closely with our internal departments like production, sales, product line management
finance and Supply Chain
- Order and Project Management
**Qualifications**
- You are a born ‘detective’ and love paying attention to details
- Excellent verbal and written communication skills to effectively interact with customers
- You are a self-starter who takes initiative and thrives in a fast-paced environment
- Confident utilizing search engines to get a task done
- Experience with MS Office
- Technology enthusiast
- Familiarity with Service Cloud and SAP is a plus
- Strong ability to learn and work independently or collaboratively with mínimal supervision
- Fluent French and English languages, other European languages are beneficial
**We offer**
- Varied work in a renowned company
- Pleasant working atmosphere
- Attractive compensation
- Regular company events
- Own creative freedom
Please send us your complete documents (cover letter & CV), stating your earliest possible starting date and your salary expectations to:
If you have any questions or would like to make an initial, confidential contact, please do not hesitate to contact us at any time:
**Nicole Köpnick**
Tel.: 030 258 94481
Mobil: 0174 264 3898
or
**Sven Kaiser**
Tel.: 030 258 94480
Mobil: 0174 328 9035
Your Vilo Team Berlin
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