Customer Care Agent
vor 2 Wochen
**Customer Care Agent (M/F/d) with French**
**Your Benefits**:
- Extensive and payed on the Job Training
- Attractive salary and bonus programms
- Diverse challenges in an international environment
- Professional structures incl. workers council
- Continuing development - you can grow to leading positions like Team Manager
- Gympass - Cooperation with gyms and other sports facilities in Berlin, Fruit Days, Afterwork Drinks, extra social / capital forming payments etc.
**Responsibilities**:
- Forwarding of complex inquiries to internal and external departments
- Reporting of extraordinary escalations to the local business partner
- Follow-up and documentation of customer concerns
**Qualification**:
- Completed commercial education or equivalent
- Experience within a fast moving, customer centric environment
- Very good computer skills
- People orientated and team minded
- High sense of customer and service orientation
- Excellent communication skills
- Fluent in French
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