Customer Planning
vor 6 Monaten
Wir liefern unseren Kunden immer die passende Lösung, deshalb suchen wir Dich ab sofort als Teamplayer mit einer ausgeprägten Dienstleistungsorientierung. Interessiert? Dann bewirb Dich für unseren Standort Hamburg-Harburg als
**Mitarbeiter Customer Care (Auftrags
- und Kontraktmanagement) (m/w/d)**
Werde Teil von SECO Northern Europe. An unseren Standorten in Hamburg, Wuppertal, Stuttgart und Chennai/Indien sind wir ein Team von rund 180 Mitarbeitern. Gemeinsam entwickeln und produzieren wir hochmoderne technologische Lösungen, von miniaturisierten Computern bis hin zu vollständig maßgeschneiderten integrierten Systemen, die Hardware und Software kombinieren.
**Du wirst**
- unsere Kunden umfassend, kompetent und professionell per E-Mail und am Telefon betreuen.
- Hand in Hand mit Deinen Kollegen aus der Abteilung Sales arbeiten, indem Du die Kundenbetreuung ab der erfolgten Bestellung übernimmst.
- Bestellungen in unserem ERP-System (Alphaplan) erfassen.
- unsere Kundendaten aktuell halten, indem Du Stammdaten pflegst.
- eng mit Deinen direkten Kollegen aus dem Customer Planning und unseren anderen Fachabteilungen, insbesondere Supplier Planning, Accounting und Research & Development, zusammenarbeiten.
- aktiv an der Verbesserung von Prozessen im Customer Planning mitarbeiten und Deine Ideen einbringen.
**Was Du idealerweise mitbringst**:
- Eine erfolgreich abgeschlossene kaufmännische Berufsausbildung oder eine vergleichbare Qualifikation.
- Mind. drei Jahre Berufserfahrung in der Kundenbetreuung oder im kaufmännischen Bereich, z.B. im Vertriebsinnendienst, idealerweise in einem technisch geprägten Umfeld.
- Du hast Interesse und Freude am Kundenkontakt, eine ausgeprägte Dienstleistungsorientierung sowie Kommunikationsfähigkeit.
- Du bist gut darin, Dich selbst zu motivieren und gleichzeitig ein echter Teamplayer.
- Du lernst gerne dazu und bringst Deine Ideen ein. Dabei bist du stets lösungsorientiert.
- Du hast sehr gute Kenntnisse in Microsoft Office-Anwendungen und außerdem bereits Erfahrungen mit einem ERP-System gesammelt.
- Verhandlungssichere Deutsch
- und mindestens gute Englischkenntnisse.
**Was wir Dir bieten**:
- Ein vielfältiges Arbeitsgebiet in einer wachsenden Unternehmensgruppe.
- Ein tolles Team, das an einem Strang zieht.
- Viel Raum für eigenverantwortliches Handeln.
- Flache Hierarchien, eine moderne Unternehmenskultur und ein kollegiales „Du“ bis zur Geschäftsführung.
- Attraktive Benefits, wie z. B. Gesundheitsförderung und Bezuschussung des Deutschlandtickets.
- Einen modernen Arbeitsplatz direkt am Harburger Bahnhof.
**Wir konnten Dein Interesse wecken?**
Dann bewirb Dich mit Deinen aussagekräftigen Bewerbungsunterlagen unter Angabe Deiner Gehaltsvorstellung sowie Deines möglichen Eintrittstermins.
Wir freuen uns darauf, Dich persönlich kennenzulernen.
**SECO Northern Europe GmbH**
Schlachthofstraße 20, 21079 Hamburg
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