![JLL](https://media.trabajo.org/img/noimg.jpg)
Customer Support Specialist
vor 1 Monat
JLL supports the Whole You, personally and professionally.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Role
Managing the employee data which is collected as part of the public transportation
You are responsible for registrations and re-registrations, changes to customer data, final clarification of invoice inquiries and payment process through to the agreement
Maintaining the contract
Compiling a monthly report for the benefits team
Ordering, invoice control, processing of incoming and outgoing mail
Assist in tracking budget and performance, able to make an analysis
Processing incoming complaints
Vendor management and communication with the public transportation company
Communication and information to the employees
Support and cover also other facilities team services as required such as Trouble Ticket requests, incoming/outcoming mail and courier services, and one-off administrative tasks
**Requirements**:
German language needed but also able to communicate in English
Experience in Customer Service Field, Call Center, or Collections
Clerical or Data Entry Experience
Ability to Multi-Task and work in a fast-paced environment
MS Skills
Great Interpersonal and communication traits
Strong problem-solving skills
Attention to Detail
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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