Business Workstream Lead Services
vor 3 Wochen
Your Role
Within the KGP “Shaping Customer Excellence” ZEISS establishes a new CRM platform for IQR, MED and SMS. Business Workstream Lead Services is a member of the Agile Team who is responsible for maximizing the value delivered by the team and ensuring that the Team Backlog is aligned with customer and stakeholder needs. This role has significant relationships and responsibilities outside the local team, including working with SSCs, IT, other Business Workstream Leads and other stakeholders.
Your Profile- A bachelor’s degree in Business Administration, Computer Science, Engineering or comparable field or relevant professional experience is required. Experience- At least 5-10 years of experience in different Service or Application functions- Good understanding of ZEISS businesses in SBUs and SSCs- Good understanding of ZEISS NextGenCRM strategy and roadmap- Good understanding of employee journeys in Services- Ability to align and moderate between SBUs, SSCs and CIT- Good understanding of KGP Customer Excellence program Additional characteristics:
- Excellent communication skills / international mindset / moderation skills- Structured way of working as well as a confident and friendly appearance
Your ZEISS Recruiting Team:
Galina Elsenhans
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