Customer Care
vor 1 Monat
Aufgaben
Als Customer Care Manager, im Herzen des Unternehmens, stehen Sie in ständigem Kontakt mit unseren Kunden. Ihre Hauptaufgaben sind:
- Bringen Sie unseren Kunden auf unterhaltsame und innovative Weise das beste Erlebnis, ob per E-Mail oder Telefon
- Verwalten Sie den Service effizient und reaktionsschnell: Bieten Sie schnelle und maßgeschneiderte Lösungen
- Kreative Kundenbindung (Geschenke, Dankeschön, Events)
- Überdenken Sie die Organisation und Instrumente der Abteilung Customer Happiness
Qualifikation
Erforderliches Profil
- Ausgezeichnete zwischenmenschliche Fähigkeiten und gute mündliche und schriftliche Präsentation
- Neugierig und super nett
- Einfühlsam, aufmerksam, Sie sind überzeugt, dass Kundenzufriedenheit die Sehnen des Krieges ist
- Der Wunsch, sich einem wachsenden Unternehmen anzuschließen, in einer operativen und befähigenden Position
- Flüssig Französisch
**Benefits**:
- Gehalt nach Profil
- Büro: Wiesbaden Schierstein 65201
- Ein Durchschnittsalter von 27
- Unbegrenzt Tee und Kaffee
- Frühstück jeden Freitag
- Weihnachtsbonus
Vollzeit Montag bis Freitag 8:30 - 16:00 Uhr
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