Account Receivable Associate

vor 1 Woche

Hamburg, Deutschland Container xChange Vollzeit

Job Description

In the 1950s, global trade changed for good. The invention of the standardized container suddenly meant that transporting goods across the world became affordable. And with that, paved the way for globalization and global wealth. But contrary to the container, most surrounding processes have not been standardized nor innovated—and are still frustratingly complex, manual, and error-prone.

That’s why our ambition is to use technology to simplify the logistics of global trade, making the processes around the container as simple as the container itself. We do that by providing a neutral infrastructure that connects all logistics companies to remove friction and create economic opportunity.

\*\*Account Receivable Associate (English & Chinese) (f/m/d)

As our Account Receivable Associate, you will work in the Account Receivable client-facing processes. Your mission will be to ensure an outstanding level of customer service to maintain the company’s cash flow. You will have first point contact with our clients and work hand-in-hand with our Risk Team to take our service and performance to the next level.

**Requirements**:
Your responsibilities in a nutshell
- Fully understand business aspects of our Accounts Receivable processes
- Support in running our A/R processes to achieve scaling the high growth
- Be responsible for what follows after an invoice has been generated by following up on outstanding invoices
- Solve invoice disputes, answer questions and provide support to customers, as required
- Continuously bring forward improvement ideas/suggestions relating to product and payment operations processes, based on the daily operations
- Work closely with our Risk Team to increase debt collection efficiency

What we’re looking for
- Ideal educational background is in Finance, Business, Management, or Economics
- Relevant prior experience in finance is a plus
- Attention to detail
- Strong quantitative and analytical skills
- Data-driven mindset, you can handle large amount of data and be able to explain the results to internal and external clients
- Excellent communication and organizational skills
- English and Chinese speaking, other languages are a plus
- Based in Hamburg or open to relocation

What we have to offer
- Ownership from day one You will have full responsibility and creative freedom to bring your ideas to life
- A dynamic and international team with ~65 nationalities across our fast-growing 300+ team members & extremely flat hierarchies
- A highly scalable product with a proven product-market fit ready to change the industry & do something good ❤️
- A great working atmosphere with an open-minded and collaborative culture—plus a team of highly motivated & enthusiastic colleagues who can’t wait for you to join
- A fast-paced work environment and complex intellectual challenges from day 1
- Great location— our office is in the city center of Hamburg
- Goes without saying: Flexible home-office rules, regular team events, and of course a wide variety of fruits and drinks in the office
- All employees become shareholders in xChange

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