Customer Service Agent for The Uk Market
Vor 2 Tagen
**About Sitel Group®**
As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world's best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints.
With our award-winning culture built on 35+ years of industry-leading experience and commitment to improving the employee experience, we improve business results by pairing innovative design thinking and digital solutions - including self-service, artificial intelligence (AI), automation and data-driven analytics - with the expertise, emotion and empathy of our people to Create Connection. Value Conversation.
**We are currently searching for customer service representatives with fluent english for the UK Market**
**Job Summary**
The primary function of the role is to be the first point of contact and deliver a professional and high quality customer service. This could include dealing with customer, client, or third party contacts and complaints within agreed service levels. The individual will need to use their own initiative as well as follow established procedures, processes and systems to source information to provide a resolution for the customer. The role may also involve initiating contact with individuals within the client's organisation or other 3rd parties.
**Primary Job Responsibilities**
- Receiving inbound calls from our client's customers, helping to resolve any queries they have
- Respond to and resolve customer complaints.
- Building rapport with new and existing customers, giving the best possible customer experience.
- Demonstrating a keen attention to detail
- Working effectively as part of a team
- Adhering to company principles and values at all times
**Your Skills**
- Excellent customer service skills
- Demonstrable experience of working within a structured process
- The ability to work well as part of a team
- Being flexible and open to a new challenge
**More Details**
We are recruiting for full time, permanent roles. Working hours are from monday to friday between 8 a.m. and 5 p.m.
You will be provided with all the training you will need to thrive in your role with us and all training time is fully paid.
Benefits of joining our great team in Berlin include:
- 27 days holiday leave
- casual dress code
- free onsite parking
- pension scheme
- corporate discounts - gyms, bike leasing and more
**Customer Service Agent for the UK Market**
Take the assessment
-
Customer Service Agent for The Uk Market
Vor 2 Tagen
Berlin, Deutschland Sitel Vollzeit**Customer Service Agent for the UK Market**: - Req ID#: 334412- Berlin, Berlin, DE**Customer Service Agent for the UK Market**: - Agent**About Sitel Group®**: As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to...
-
Customer Service Agent for The Uk Market
Vor 2 Tagen
Berlin, Deutschland Sitel Vollzeit**About Sitel Group®**: As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to design, build and deliver a competitive edge across all customer touchpoints. With our award-winning culture built on 35+ years of...
-
Customer Service Agent
Vor 2 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitOur customer, one of the markets leading online travel services is recruiting people to support the business in the fast-growing online travel booking markets. Our client is looking for Norwegian speaking Customer Service Agents (M/F/d) to join their dynamic, pleasant and international work environment. As a CSA you will act as an intermediary between the...
-
Customer Care Agent
vor 7 Monaten
Berlin, Deutschland Sonova Digital Vollzeit**Who we are**: You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...
-
Customer Service Rep Coffee Industry
vor 8 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client is one of the players in the market for coffee machines, coffee pads and is famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet....
-
Customer Service Rep Coffee Industry
Vor 2 Tagen
Berlin, Deutschland Workstation Customer Care VollzeitOur client is one of the players in the market for coffee machines, coffee pads and is famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet....
-
Customer Care Agent
vor 7 Monaten
Berlin, Deutschland Allright Group Vollzeit**Information**: Tomorrow’s Lawyers! Digital technologies will change the legal market significantly in the next years. Flightright is at the forefront of Legal Tech Automation. Since 2010 more than 11,000,000 consumers used our service and Flightright has become the #1platform for air passenger rights. We are fast-growing, internationally operating and...
-
Reservations Agents
vor 9 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur customer, one of the markets leading online travel services is recruiting talented staff to support the business in the fast-growing online travel booking industry. The support Team is looking for Customer Service Agents (M/F/d) to join their dynamic international work environment. As a Customer Service Agent (M/F/d) you will act as an intermediary...
-
Customer Care Agent
vor 7 Monaten
Berlin, Deutschland Sonova Digital Vollzeit**Who we are**: You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s...
-
Customer Care Agent
vor 7 Stunden
Berlin-Kreuzberg, Deutschland Allright Group Vollzeit**Information**: Tomorrow’s Lawyers! Digital technologies will change the legal market significantly in the next years. Flightright is at the forefront of Legal Tech Automation. Since 2010 more than 8,000,000 consumers used our service and Flightright has become the #1platform for air passenger rights. We are fast-growing, internationally operating and...
-
Customer Service Agent
Vor 2 Tagen
Berlin, Deutschland SPEEDX LOGISTICS INC. VollzeitAs a team we are offering you to start working with us as a customer service agent. We believe that the comfort of our employees is the main source of our success as a company, here's why we care deeply about the professionals that are working for us. And you won't be an exception. It's a remote job with a permanent renewable contract in the USA. You'll...
-
Customer Care Agent
Vor 2 Tagen
Berlin, Deutschland Sonova Digital VollzeitOur mission is to help people hear the world by providing the most innovative technology, service-oriented dedication and by accepting responsibility for all of our actions. We strive for the highest ethical behavior and unquestionable integrity. These values are at the core of our culture and form an integral part of our endeavor to create sustainable...
-
Customer Service Agent Fashion Industry
vor 9 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...
-
Customer Service Agent Fashion Industry
vor 1 Woche
Berlin, Deutschland Workstation Customer Care VollzeitOur client s Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey. It’s all about the customer, right! The job as CUSTOMER SERVICE AGENT (M/F/d) comes with a lot of your own responsibilities and lots of fun. Your main task will be to offer the best customer service which...
-
Sales and Customer Service Agent for Scandics
vor 4 Monaten
Berlin, Deutschland PressForward.Works Vollzeit**Sales and Customer Service Agent for Scandinavian Countries** Employment type:Full-time **Salary**:from 30.000 € Work location:Frankfurt Your tasks - Order processing in our E-commerce system. - Handling returns and complaints. - Communication with transport service providers. - Process improvements and data maintenance. What you bring - 2-3...
-
Digital Payment Revolution
vor 8 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client generates products that make payments easy. Their payments are so easy that they fade into the background and make entirely new kinds of interactions possible. From splitting rent with roommates to paying a friend to say “thank you”, the stories and experiences of their users’ payments are highlighted and shared in their social feed. As a...
-
Digital Payment Revolution
vor 9 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur client generates products that make payments easy. Their payments are so easy that they fade into the background and make entirely new kinds of interactions possible. From splitting rent with roommates to paying a friend to say “thank you”, the stories and experiences of their users’ payments are highlighted and shared in their social feed. As a...
-
Key Account Manager for UK Market
vor 1 Monat
Berlin, Berlin, Deutschland LionsHome GmbH VollzeitWe are seeking a full-time Key Account Manager to join our team in Berlin, Germany. This is an excellent opportunity to gain valuable experience in sales, business development, and online marketing.About the RoleThe successful candidate will be responsible for developing and executing strategies to drive sales growth in the UK market. This will involve...
-
Customer Support Luxury Food Dutch and French
vor 9 Monaten
Berlin, Deutschland Workstation Customer Care VollzeitOur customer is one of the players on the market for coffee machines, coffee pads and famous for his roasted coffee beans. The strong growth of this market creates new opportunities for motivated, service-oriented customer support staff (M/F/d). Our customer is represented in many city centers with own shops and sells products also via the internet. Customer...
-
Customer Service Agent
vor 7 Stunden
Berlin, Deutschland David Kennedy Recruitment VollzeitDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Hebrew speaking Customer Service Agent to join their team. Position: Customer Service Agent Location: Berlin, Germany OR Remote Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Act as a focal point for...