![speakeasy Berlin GmbH](https://media.trabajo.org/img/noimg.jpg)
Teilzeitmitarbeiter (M/w/d) Im Customer Service in
vor 2 Monaten
DIE NEUE SCHULE vermittelt in einer gemütlichen Lernatmosphäre die deutsche Sprache an erwachsene Lernende. Die praktische Vermittlung der Sprache erfolgt in Präsenz
- und Onlinekursen. Zudem führen wir regelmäßig telc-Prüfungen durch.
Wir suchen ab sofort motivierte Werkstudenten oder Teilzeitmitarbeiter (m/w/d) im Customer Service für 20 Stunden/Woche am Front Desk unserer Sprachschule für die kompetente Beratung unserer Lernenden.
Aufgaben
- Betreuung unserer Schüler: innen per E-Mail und Telefon sowie am Empfang der Schule
- Erfassung und Bearbeitung von Schüleranfragen telefonisch und vor Ort
- Individuelle Beratung der Schüler: innen zu unseren Kursen
- Verkauf von Lehrwerken
- Pflege der Kundendaten und entsprechende Dokumentation
- Aktive Sicherung der Schülerzufriedenheit
- Mitarbeit bei der Sauberkeit & Ordnung in den Schulräumen
Qualifikation
- Hohe Serviceorientierung, Freude an der Zusammenarbeit mit erwachsenen Schüler: innen
- gute Englischkenntnisse, Deutschkenntnisse auf mind. B2-Niveau
- Ausgeprägte Kommunikationsfähigkeit sowie sicherer Umgang mit E-Mail-Verkehr auf Englisch
- Sicherer Umgang mit PC- und Office-Anwendungen
**Benefits**:
- Eine intensive Einarbeitung
- Kollegiales Umfeld mit flachen Hierarchien
- Ein angenehmes, kollegiales Arbeitsumfeld mit flachen Hierarchie
- Zentrale Lage in Berlin-Wilmersdorf: U-Bahnstationen der Linien U3 und U7 in weniger als 5 Minuten Entfernung
Bewerbe dich noch heute unter Angabe deines frühestmöglichen Startdatum und deines Gehaltswunsches.
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