Account Director, Ce

vor 1 Woche

Berlin, Deutschland PureSpectrum Vollzeit

**Who We Are**:
PureSpectrum is a rapidly growing market research and insights platform. We simplify

technology for researchers so they can gather and use consumer data the way they want
- without disruption.

PureSpectrum currently facilitates more than 115 million online interviews annually through

our Marketplace. PureSpectrum also developed the industry’s first and only respondent-level

scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry:
Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best

Workplaces (2023), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast

500 (2020- 2023). PS is rapidly becoming the leading solution for quality multi-sourcing, as well

as end to end automated research solutions.

This position is hybrid, requiring in-office presence at the Berlin office 3 days per week.

**The Opportunity**:
PureSpectrum is seeking a proactive and dynamic Account Director to join our exceptional

team for the Central Europe region in our Berlin office. As an Account Director, you will play a

pivotal role in building and maintaining strong client relationships and delivering top-notch

solutions to meet their research needs. This position offers an exciting opportunity to work

with leading-edge technology, collaborate with a diverse team, working with key accounts and

be part of a company that is transforming the market research industry.

**Core Responsibilities**:

- Manage a portfolio of key clients within the region and (over)achieve targets with them,

as well find upselling and strategic opportunities to develop them further.
- Understand client goals and objectives, and develop strategic account plans to meet

and exceed revenue targets.
- Conduct Sample Marketplace demos as well as our ‘Why PureSpectrum?’ pitch

presentations that cover all our services.
- Conduct (and support) client sales pitches and prepare bids by running feasibility and

providing sample sourcing, sampling and scripting advice.
- Work with the Operations team to successfully deliver client projects, which includes

handling project delivery escalations and communicating internally with our CS team.
- Ensure your clients are satisfied with our delivery and price points so that you can grow

your client accounts.
- Serve as the key contact for clients, conducting regular calls/meetings (such as a project

based review or QBR) to understand our customers’ overall experience and satisfaction

with PureSpectrum.
- Learn and understand issues and challenges of customers’ organizations and industry.
- Respond to and resolve customer questions and issues, documenting all interactions in

CRM systems (PipeDrive).
- Build and maintain strong relationships with clients, serving as a trusted advisor and

point of contact.
- Prepare and deliver regular reports on account status, revenue forecasts, and

performance metrics.
- Collaborate with internal teams, including Product Development and Sales, to drive

product enhancements and identify opportunities for business growth.
- Stay up-to-date with industry trends and best practices, sharing knowledge within the

team and for effective, best in class touchpoint management with your clients.
- Support team members as required and share knowledge.

**Requirements**:

- Bachelor's degree in business, marketing, or a related field.
- At least 5-7 years of hands-on experience in market research, insights, or a client-facing

role within the market research industry.
- Demonstrated ability to build and maintain strong client relationships.
- Self-motivated and ambitious personality.
- Demonstrated track record of driving revenue growth and achieving sales targets and

client satisfaction.
- Strategic thinker with the ability to identify and capitalize on market opportunities.
- Excellent communication in German and English and interpersonal skills, with the ability

to build rapport and establish trust with clients.
- Experience providing outstanding client care and support in a sampling, software or

tech environment.

Zendesk and Jira.
- Able to work with various departments, levels of management and levels of technical

expertise.
- Able to defuse critical client situations and take ownership as needed.
- Strong organizational skills; able to prioritize tasks and issues.
- Positive attitude and ability to work in a fast-paced environment
- Good knowledge of market research tools and methodologies.
- Proficiency in MS Office Suite.
- DE time zone, to support your clients.
- Willingness to travel (as needed for clients) mostly within Germany.

PureSpectrum Benefits:
We offer a modern company culture with flexibility, individuality, creativity, and open

communication at all levels of the business. New clients and projects will add continuous

challenges to your working life and allow you to expand your horizons, both technically and

professionallyUnlimited PTO and sick

  • Account Director, Ce

    vor 1 Tag

    Berlin, Deutschland PureSpectrum Vollzeit

    **Who We Are**: PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want - without disruption. PureSpectrum currently facilitates more than 115 million online interviews annually through our Marketplace. PureSpectrum also developed the...

  • Global Account Director

    vor 4 Wochen

    Berlin, Berlin, Deutschland RAPP Vollzeit

    Unlock Your Potential as a Global Account DirectorRAPP, a leading global communications and marketing agency, is seeking an experienced and motivated individual to join our team as a Global Account Director. As a key member of our team, you will be responsible for managing and developing our client relationships, ensuring strong relationships and client...

  • Account Director

    vor 6 Monaten

    Berlin, Deutschland RPP Group Vollzeit

    Berlin **Account Director**: RPP is currently looking for an Account Director to support the team working on policy and government affairs (healthcare, digitalisation, and/or agricultural policy), and other potential sectors in Berlin. WHO WE ARE ABOUT THE JOB Activities and tasks shall include (but are not limited to): - Coordinate the implementation of...

  • Account Director

    vor 1 Woche

    Berlin, Berlin, Deutschland RAPP Vollzeit

    About the RoleWe are seeking a seasoned professional to fill the position of Account Director, focused on driving strategic growth for our esteemed automotive client. This role requires exceptional leadership skills, paired with a deep understanding of the luxury automotive market.

  • Account Director

    vor 5 Monaten

    Berlin, Deutschland Inside Ideas Vollzeit

    **Role**: Account Director **Location**:Berlin, Germany (client facing role) **ROLE MISSION** **ABOUT THE TEAM YOU WILL BE JOINING** The Account Director is part of a team of four and becomes a part of global network of designers, art directors and copywriters supporting our client's CRM and creative needs. **WHAT YOU WILL BE DOING IN YOUR ROLE** -...

  • Account Director

    vor 1 Monat

    Berlin, Berlin, Deutschland RAPP Vollzeit

    Transforming Brands, One Experience at a TimeRAPP, a global communications and marketing agency for Mercedes-Benz, is seeking an experienced Account Director to join our team. As a key member of our team, you will be responsible for developing and executing strategic plans for accounts in collaboration with agency leadership.Your Key ResponsibilitiesAct as...

  • Account Director

    vor 4 Wochen

    Berlin, Berlin, Deutschland EcoVadis Vollzeit

    We're looking for a highly skilled Account Director to expand our brand in the DACH region. As a key member of our sales team, you will help develop the go-to market strategy in your region and work alongside experts in our marketing and customer success teams. Your responsibilities will include:Managing the sales process through qualification, business...

  • Senior Account Management Director

    vor 4 Wochen

    Berlin, Berlin, Deutschland Lightspeed Vollzeit

    Unlock Customer PotentialAs a Senior Account Management Director at Lightspeed, you will lead a team of Account Managers responsible for onboarding customers and delivering tailored solutions to meet their needs.Key responsibilities include:Managing the customer pipeline and ensuring a smooth handover process from deal to partnership.Collaborating with the...

  • ESG Strategic Account Director

    Vor 6 Tagen

    Berlin, Deutschland Arrow Electronics, Inc. Vollzeit

    Position:ESG Strategic Account DirectorJob Description:About UsJoin Arrow, a leading innovator in the technology sector, dedicated to providing cutting-edge solutions and fostering a dynamic work culture. Our mission is to drive growth and innovation through strategic partnerships and exceptional talent.Role SummaryAs a Strategic Account Director, you will...

  • Account Director

    vor 4 Stunden

    Berlin, Deutschland Jellyfish Vollzeit

    Job DescriptionReporting to our Managing Director in Northern Europe, you'll create impact within our Client Management Team. We take pride in our global client portfolio and our proprietary technology, setting us apart in the industry.You'll use your expertise to guide client success and foster lasting relationships with some of our biggest European...

  • Account Director

    vor 5 Monaten

    Berlin, Deutschland Serviceplan Gruppe Vollzeit

    Als House of Communication in Berlin und Teil der Serviceplan Group sind wir vorwärts denkend, themenstark und mutig ausgerichtet. Mit diesem Mindset entwickeln wir innovative Themen, Image - und Verkaufskampagnen für Institutionen, Marken und Startups. Gemeinsam mit unseren Kund:innen wollen wir einen Unterschied machen, ganz gleich ob bei...

  • Account Director

    vor 5 Monaten

    Berlin, Deutschland WalkMe Vollzeit

    As the company continues to rapidly expand in EMEA, we are seeking a senior and driven Account Director to manage all aspects of the sale's cycle, with a focus on WalkMe's Major Accounts in Germany. **Responsibilities**: - Drive the entire sales process, from business development, introduction demos and POCs through to closing, focusing on WalkMe's Named...

  • Account Director

    vor 6 Monaten

    Berlin, Deutschland Serviceplan Gruppe Vollzeit

    Zum nächstmöglichen Zeitpunkt suchen wir eine/n **Account Director (all genders)** für Serviceplan in Berlin. **Das erwartet dich**: - Eigenverantwortliche Umsetzung von Projekten jeglicher Art, inklusive eigenständiger Etat-Führung - Kontinuierliche Kontrolle von Erfolg, Rentabilität und Qualität - Enge Beratung der Kund:innen in allen...

  • Account Partner Director

    vor 5 Monaten

    Berlin, Deutschland Salesforce Vollzeit

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Account Director

    vor 5 Monaten

    Berlin, Deutschland RAPP Vollzeit

    Welcome to team × / RAPPteam x is t the customized, global communications and marketing agency for Mercedes-Benz, which Omnicom has been building up since January 2022. Our mission is to create a consistent brand experience for Mercedes-Benz worldwide – with one voice, one presence, and one look & feel for all brand-shaping activities. Our team is made...

  • Account Director

    vor 5 Monaten

    Berlin, Deutschland KMS TEAM GmbH Vollzeit

    **Worum geht es?**: - Als Account Director (m/w/d) bist du für die ganzheitliche Beratung und Betreuung unserer Kund*innen zuständig. Gemeinsam mit deinen Kolleg*innen aus Strategie, Design, Digital, Motion und Kommunikation arbeitest du an spannenden Projekten für die Zukunft von Marken. - Außerdem bist du für den Ausbau und die wirtschaftliche...

  • Account Director

    vor 5 Monaten

    Berlin, Deutschland JLL Vollzeit

    JLL supports the Whole You, personally and professionally. We are currently looking for an Account Manager for the Integrated Facilities Management Business Line. **Your tasks**: Work in conjunction with the Account Management team to ensure continuous engagement and interaction with the client teams. Drive a service excellence culture within the delivery...

  • Account Director

    vor 5 Monaten

    Berlin, Deutschland VML Vollzeit

    **Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

  • Account Director

    vor 6 Monaten

    Berlin, Deutschland VML Vollzeit

    **Who We Are**: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency,...

  • ESG Strategic Account Director

    Vor 6 Tagen

    Berlin, Deutschland Arrow Electronics, Inc. Vollzeit

    Position:ESG Strategic Account Director (m/w/d)Job Description:Arrow's Enterprise Computing Solutions (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world's leading...