Enterprise Account Director
vor 6 Monaten
**Can you help us change the world?**:
Yes, you read that correctly. It sounds grand, but we've got big ideas at Mews. We're transforming the world of hospitality, re-imagining the industry with a best-in-class cloud-based property management solution for hotels, hostels, apartments, and so much more.
We're on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole...
**About the role**:
In the dynamic role of an Enterprise Account Director, you will assume a pivotal position in the organization, where you'll be tasked with the comprehensive management and cultivation of relationships with the largest global hotel brands. Your responsibilities will span the entire spectrum of the account's journey, commencing with the initial sales phases and extending through to deployment and continuous account management. This multifaceted role requires a blend of strategic thinking, a client-centric approach, and cross-functional collaboration.
** Your mission, should you choose to accept it**:
- Create the customer account plan and playbook for unlocking a new or expanding a partnership for continued success
- Analyze partner tech ecosystems to tailor our solutions to their needs.
- Develop marketing strategies, industry marketing, PR, industry event participation, and Account-Based Marketing.
- Lead outreach efforts to headquarters and regional hubs, coordinating property-level outreach.
- Create and manage a comprehensive discovery program and Connectivity/Tech Assessment.
- Manage the Request for Information (RFI) process and assist in contract negotiations.
- Ensure successful pilot and deployment phases and organize a launch roadshow.
- Conduct Quarterly Business Reviews (QBR) and monthly calls.
- Provide regular reporting to clients on key performance indicators and results.
- Identify upselling opportunities and promote product adoption.
- Stay updated on product releases and manage integration into client systems.
- Monitor and assist in the collection of unpaid invoices.
**️ You'll be a great fit if you bring a few of the below with you**
- 5+years of account management experience
- Enterprise sales experience
- Strong knowledge of hospitality technology and the ability to analyze and tailor solutions.
- Experience in a B2B SaaS company
- Proven ability to work in a fast paced environment.
- Excellent communication, negotiation, influencing and relationship-building skills.
- Strong project management skills and a results-driven mindset.
- Problem-solving skills, commercial awareness, and ability to work independently and collaboratively.
**What's in it for you?**:
Did you know that Mews has been voted the Best Place to Work in Hotel Tech for 2 years running? You do now. Most of that is down to our inspiring team, but part of it is because of some pretty amazing perks. As well as awesome colleagues and stimulating work, you'll get:
- Participation in the Company shares program- Best-in-class Parental Leave Policy. At Mews, as the primary caregiver you get 6 months of fully paid parental leave, and as a secondary caregiver, you get 2 months of fully paid parental leave.
- (No matter your location, this can be used during the 1st year and applies if you've been employed for at least 1 year at Mews)
- Flexible Benefits via the ThanksBen platform
- Unlimited paid holiday (no, this is not a typo)
- Wellness Wednesday's (where every last Wednesday of the month, the whole company enjoys a paid day off to attend to your own well-being)
- Remote/flexible working (we're 100% hybrid-proof, but we cannot hire from anywhere in the world unfortunately, so feel free to reach out and check with us)
- Monthly working from home allowance and a monthly healthcare insurance allowance (we want you to be happy & healthy)
- Regular team events and socials
**Who is Mews?**:
We want to get to know you, so it's only fair we tell you a little bit about ourselves first. Mews has been transforming hospitality since 2012. What began in a single hotel in Prague now powers thousands of hotels around the world, as they pursue their mission to develop transformational solutions for brands and create remarkable experiences for guests.
Since the beginning, Mews embraced being different. Mews is not simply a property management system, but a connected hospitality cloud with products across the hotel ecosystem and more integrations than anyone else.
From global hospitality brands to independent properties, hoteliers join Mews because they recognize the power of innovation. They understand that they can benefit from hotel tech that drives efficiency, maximizes revenue, and improves guest happiness.
Mews serves over 3,000 properties across more than 70 countries around the globe and works with a huge number of hotel tech partners to provide hoteliers with an unbeata
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