Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Hamburg - Syncreon
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Customer Service Representative
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Customer Service Representative
vor 4 Monaten
As a **Customer Service Representative** at logit.syncreon in **Hamburg**, you are the professional when it comes to coordinating and efficiently handling our route planning and customer support. Do you have an agile work style and find your way around in dynamic environments? Then react quickly and become part of our growing organization.
**About the Role**:
- Administrative processing and handling of customer orders and special requests.
- Order acceptance and order entry
- Preparation of quotations
- Telephone scheduling of customer orders
- Collation & provision of data for further processing in the warehouse/disposition area
- Deadline monitoring of customer orders and feedback to the relevant departments and the customer
- Acceptance and processing of customer complaints
- Billing for services rendered
- Creation of customer related KPI's
**Your profile**:
- Completed training as a forwarding merchant or comparable training
- Practical experience in the commercial area of a forwarding agency is desirable
- Fluent in written and spoken German
- Knowledge of English is an advantage
- You are a team player, have good communication skills, are reliable and stress-resistant
- You enjoy dealing with customers and technical systems
- You work independently and are characterized by goal-oriented, proactive work with high self-demands
**Compensation**
syncreon offers exciting and challenging roles in a growing international organization. We strive to hire and develop the right people, both locally and globally; we encourage individual growth and self-fulfillment in a comfortable and trusting environment. We offer a competitive compensation package.
**About syncreon
