Waiter - River Cruises

vor 2 Monaten

Hamburg, Deutschland Crew Life at Sea Vollzeit

**Applicants to a position as a waiter on cruise ships should provide verifiable details on experience in this job or subordinate seagoing position or in land-based hospitality facilities.**:

- ** Knowledge of practical customers service standards.**:

- ** Knowledge of food and beverage terminology.**:

- ** The waiter must have communication and interpersonal skills to interact with passengers and other employees in an appropriate and professional manner to provide a quality service.**:

- ** Ability to operate processing credit card and cash systems.**:

- ** Ability to perform in a team-oriented work environment.**:

- ** Ability to be active for a full shift.**:

- ** Ability to recognize and solve problems with cowokers and passengers by using good judgement, tact and inititative.**:

- ** The waiter should be able to work overtime or assist the workload in the area or other areas aboard the ship.**

***:** Duties**

***
- ** Setting up tables, including linens, China, silverware and glassware.**:

- ** Handling reservations.**:

- ** Receiving passengers and escorting them to their tables.**:

- ** Checking passengers identification, and verifying their age before serving alcoholic beverages.**:

- ** Presenting menus and dishes to passengers, answering questions about any aspect related to them, making recommendations on items and daily specials; and explaining methods of preparation and cooking, ingredients and accompaniments.**:

- ** Suggesting selling of dishes and items.**:

- ** General preparation of appetizers, salads, cold dishes, dessets and beverages.**:

- ** Taking passengers orders to galley staff.**:

- ** Monitoring passengers experience and ensuring their satisfaction with food and service, taking the necessary action to correct any problem.**:

- ** Preparing hot, cold and mixed drinks for passengers; and serving chill bottles of wine and other beverages.**:

- ** Cleaning and removing dishes, glassware and silver from tables after service is completed.**:

- ** Maintaining cleanliness and tidying at working areas to ensure a smooth operation and service at all times.**:

- ** Polishing glassware, cutlery, China and flatware.**:

- ** Replenishing supplies and service equipment.**:

- ** Garnishing and decorating dishes and tables for service.**:

- ** Filling salt, pepper, sugar and condiment containers.**:

- ** Wine selections service with appropriate glasses.**:

- ** Answering any question related to the service and providing general information on it or activities and events onboard the cruise ship.**:

- ** Offering and providing any assistance to the passengers before leaving tables.**:

- ** Determining when passengers have completed their meals.**:

- ** Billing and payment processing if applicable.**:

- ** Attending training programs and meeting.**:

- ** Training assistant waiters and new employees in the area.**

**Working Place**:
**Hamburg, HH, Germany**:

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