Head of Patient Strategy, Sales
vor 6 Monaten
**YOUR RESPONSIBILITIES**
Your Mission? Ensure 110% success on the patient side for Kranus Health from all perspectives: Medical outcome, patient satisfaction & commercial success by maximizing Sales and Patient Care
- You are responsible for defining and executing the patient strategy End-to-End (including patient journey) on a global scale, including new as well as existing patients for all Kranus Health products in Andrology (Erectile Dysfunction), Urology (BPH and Incontinence) and Oncology (Prostate cancer).
- You should focus on maximizing patient success in terms of CLTV driven by resubscriptions and cross-selling.
- Your role involves continuously refining the best in class org setup for Patient Success & Sales as Kranus keeps growing.
- You will play a key role in continuously improving and defining Patient Sales / Health coaches operations and success measured by revenue (e.g. capacity planning, prioritization and scoring of leads, sales management and processes, patient value proposition).
- Additionally, you will be tasked with refining Bonus Schemes for Sales.
**YOUR TOOLKIT**
A day in a life of:
- You begin your day by checking your core PowerBI Dashboards while having your first coffee to review achieved revenue by new and existing therapies.
- You have a check-in with your Teamlead(s) Patient Sales / Healthcoaches to understand the latest implemented measures from the quarterly action plan as well as current blockers for the sales reps.
- You engage in problem-solving with your Customer Success manager to create a new optimized journey for higher existing patient retention rates, ultimately driving the CLTV up.
- You schedule biweekly jour fixes with the Business line leads regarding the live products and the latest improvement initiatives, such as the rollout of our new Onco product.
- You align with the country manager in France on the latest sales process improvements for Patient Sales / Health Coaches in France.
- You take time to check core KPIs and analytics for the most important therapy product, including current CLTV and patient satisfaction.
- You have a discussion with the B2B director about the latest cohort coming from HCP Sales and expected lead planning going forward.
**OUR SUPPORT AND YOUR BENEFITS**
**Trust**:
- We believe in the talent we hire. You will receive a permanent contract. Home office is easily possible with us.
**Relaxation -** You are free to decide how many days off you need. We offer unlimited holidays.
**Mobility** - You get your own leased bicycle at your free disposal.
**Body & Mind** - You get an "Urban Sports Club" membership and access to the meditation app "Headspace".
**Future -** We support your company pension scheme and will be happy to explain the benefits to you.
**Impact** - work with meaning? Together with you we improve the health care of patients, every day.
**Teamwork** - You are part of a highly motivated team with flat hierarchies and a lot of fun at work.
**ABOUT US**
**REINVENTING UROLOGY THROUGH VIRTUAL CARE**
Recently named as the #1 fastest growing health startup in Germany, our goal at Kranus Health is to treat health problems in men and women with the help of integrated digital therapeutic solutions, closing the digitalisation gap in urology and helping millions of patients lead better and longer lives.
With a market presence in both Germany and France, the successful extension of our Series A funding round totalling over $15 million made Kranus Health one of the best funded digital therapy startups in Germany (within 3 years since founding).
With a growing product portfolio and internationalisation strategy, Kranus Health offers the opportunity to have a very real and scalable impact on patient’s lives as well as offering a dynamic and rewarding work environment.
We are looking forward to meeting you
Art der Stelle: Vollzeit
Arbeitszeiten:
- Gleitzeit
- Montag bis Freitag
Flexible Sprachanforderungen:
- Keine Deutschkenntnisse erforderlich
Leistungen:
- Aktienoptionen
- Betriebliche Altersvorsorge
- Flexible Arbeitszeiten
- Gleitzeit
- Homeoffice
- Kostenlose Getränke
- Unbegrenzte Urlaubstage
Sonderzahlungen:
- Zusatzzahlungen
Arbeitsort: Zum Teil im Homeoffice in 10243 Berlin-Friedrichshain
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